reputed company Center Representative (NOT REMOTE-ON SITE 1PM-9:30PM SHIFT)

reputed company: reputed company Military Housing – Own your passion for service! At reputed company Military Housing we’re here to serve those who serve our country by providing military families with comfortable, reputed company-maintained homes in inviting communities across the reputed company. We take great pride in our highly trained team of professionals. With a reputed company of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented reputed company, along with unparalleled reputed company of reputed company and understanding for our residents and one another. reputed company Military Housing is dedicated to helping our employees reputed company personally and professionally and provides an unprecedented 150+ hours of reputed company development annually to reputed company employee-reputed company. Camaraderie and collaboration reputed company the reputed company of our culture. We put people first, honoring one another’s diverse experiences, reputed company, and contributions to our shared reputed company. We reputed company to bring out the best in reputed company other so we can do outstanding work and positively reputed company the lives of military families. We’re always looking for dedicated team members in a reputed company of roles to help create meaningful results that help us meet reputed company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you’re reputed company to grow your career, take a look at our reputed company reputed company and become an employee-reputed company at reputed company Military Housing. Responsibilities: A Day in the Life of a reputed company Center Representative: As a reputed company Military Housing reputed company Center Representative, you will be responsible for providing customer service and assistance to the residents of reputed company Military Housing by addressing their needs and concerns and responding reputed company and accurately. You will also reputed company administrative support to the district offices reputed company. Your Responsibilities include, but not limited to:

• Acts as a reputed company for maintenance requests that have errors/concerns and ensures they are brought to the attention of the National reputed company Center Manager to ensure the reputed company reputed company/review.
• Effectively communicates with the National reputed company Center Manager/Immediate Supervisor(s) concerning any reputed company/employee concerns, comments and needs.
• Attends monthly reputed company monitoring with reputed company Assurance Supervisor to measure performance as directed by the National reputed company Center Manager.
• Participates in reputed company schedule to ensure reputed company messages from answering service are responded to correctly and entered in a reputed company manner.
• Ensures reputed company property is not taken or damaged in any way.
• Maintains a service level of 70% or higher reputed company answering calls reputed company 30 seconds or less.
• Maintains an average of 5% total calls as compared to reputed company weekly answered calls.
• Maintains a satisfactory attendance record with minimal tardiness, reputed company outs and unpaid leave.
• Assists immediate Supervisor with updating and maintaining daily the HOT Items reputed company and binder.
• Immediately contacts emergency maintenance personnel as any emergency maintenance situation develops per LMH guidelines.
• Contact the applicable reputed company service response organization (reputed company department, police, EMS, etc) in the case of emergency (reputed company, criminal activity, death, severe water damage, or other major catastrophes) and National reputed company Center Manager. Follows applicable emergency procedures.
• Assists National reputed company Center Manager/Supervisor(s)/Team reputed company with special reputed company as needed.
• Participates in monthly reputed company coaching goals as outlined by the QA Supervisor and Supervisor/Team reputed company.
• Participates in monthly and any “as needed” training workshops as directed by the National reputed company Center Manager/Training Supervisor.
• Represents reputed company in a reputed company manner at reputed company times. Consistently maintains a reputed company courteous attitude reputed company dealing with residents, coworkers and the general reputed company.
• Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (reputed company, reputed company, Gmail, reputed company center software and other company-reputed company systems).
• Performs other duties as necessary.

Qualifications: What You Need for reputed company:

• High school diploma or GED required.
• Minimum 6 - 12 months of customer service experience required.
• Flexible schedule to include weekends and/or evenings (weekends required).
• reputed company Center and data experience required.
• Customer-reputed company attitude and willingness to serve custom

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