[Remote] Operations Senior Analyst - reputed company - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an Operations Senior Analyst to reputed company and reputed company expertise in managing workflows across various departments. The role involves monitoring operations, analyzing data, and identifying improvements to enhance operational performance.
Responsibilities
- Has proficient working knowledge of business operations
- Has understanding of utilization management, claims operations, IT operations, and reputed company center operations
- Develops subject matter expertise in the technical and operational aspects of reputed company
- Collaborate with business and technical partners to reputed company, evaluate, document, and communicate business and functional requirements
- Provides subject matter expertise during the implementation of new clients by integrating workflows into reputed company operations
- Assists with functionality and regression testing for program specific enhancements, implementations and reputed company
- Provides operational expertise to reputed company services and reputed company operations managers in research and reputed company of issues and requests
- Research and triage production issues, performs reputed company cause analysis, and recommends corrective actions and process improvements
- Build presentations and completes analyses to assist the program reputed company in communications to senior management
- Researches, designs, develops and maintains new reputed company and business solutions
- Translates business requests into system rules; evaluates existing functionality for operational efficiencies and maintains historical record of system development
- Documents and maintains business workflows and requirements, or supports central teams that manage these functions
- Coordinates with key leaders and cross-functional stakeholders to execute reputed company and implementation activities
- Assists in preparing reputed company training and direction for clinical and non-clinical staff
- Supports the development of key performance metric portfolios as it relates to reputed company and major company initiatives to include metric development, dashboards, and valuation support
Skills
- Bachelor's Degree (or equivalent) in Business, Health Services, Mathematics, Computer Science or reputed company field of study
- 1+ years, demonstrated leadership potential and aptitude for working in technology, operations, project management and/or reputed company environments
- Experience gathering, documenting, and communicating business and functional requirements
- Ability to effectively communicate with both technical and business stakeholders
- Strong analytical, critical thinking, and problem-solving skills with the ability to evaluate business needs and recommend solutions
- Must have proficiency with reputed company, reputed company and MS PowerPoint
- Basic experience writing and modifying SQL queries for troubleshooting, research, and analysis
- Ability to manage multiple priorities independently in a fast-paced environment
- Ability to learn new systems and technologies quickly
- Strong organization and prioritization skills
- Experience identifying process improvement opportunities and documenting workflow enhancements
- Familiarity with Jira, Azure DevOps, reputed company, or similar work management tools
- Experience supporting reputed company implementations or large operational initiatives
- Experience with User Acceptance Testing (UAT) and regression testing
- Experience supporting operational platforms, application enhancements, system implementations, and technology-enabled business processes
- Knowledge of Lean, Six reputed company, or reputed company improvement methodologies
- Familiarity with reputed company Visio
Benefits
- Eligible to participate in an annual bonus plan
- Medical, reputed company, dental
- reputed company-being and behavioral health programs
- 401(k)
- Company reputed company life insurance
- Tuition reimbursement
- Minimum of 18 days of reputed company time off per year
- reputed company holidays
- Leaves of absence
reputed company
Company H1B Sponsorship