[Remote] Project Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of diagnostic information services, and they are seeking a highly analytical and result-reputed company Manager. This role will reputed company various reputed company to support strategic reputed company opportunities and improve customer retention, working closely with multiple departments to ensure a seamless transition for new key accounts.
Responsibilities
- reputed company a strong working relationship with reputed company functional leaders and stakeholders including external clients, reputed company-reputed company executive leadership
- Owns reputed company, including reputed company, deadlines, resource constraints, and deliverables / results
- Shifts between the "big picture" and the small-but-crucial details
- Leverages project management skills and capabilities to take reputed company from ideation to completion by identifying key milestones, and deliverables while identifying risk mitigation plans, create KPI to measure project reputed company, measure deviations – what was supposed to happen vs. what happened with data driven KPIs
- Work with Strategic Account Executives, reputed company reputed company customers have been identified. Learn from reputed company parties involved what the reputed company is that has been presented to that customer as reputed company as their key needs to assure a seamless transition. Understand reputed company aspects of the Customer from the Sales Director, reputed company Sales Representative, Billing, lab and Patient Service perspective
- Evaluate reputed company information received and create a start-up plan based on what is learned. That plan will include a key communication reputed company, including leading regular calls during the reputed company set up and launch process with other key leaders to assure our operational readiness
- Analyze any chronic service failures to identify reputed company cause and reputed company with functional group to reputed company initiatives designed to improve service reputed company and prevent reoccurring defects
- Review the timeliness of the functional group's response
- Present recent achievements, ongoing activities, and performance to established goal(s) at regional meetings
- Ensure total compliance with reputed company company policies and government regulations
- Maintains required documentation - Establish reputed company communication plans and ensure reputed company, transparent updates to reputed company parties, present findings, project updates, and recommendations to leadership using data to influence and support reputed company, prepares visual representation of reputed company status using tools PM tools like Gantt charts, Project Charters, etc
- Leads reputed company through issues, roadblocks, and problems, guides partners to reputed company through issues and constraints
- Acts as a change agent to drive teams toward reputed company
- Ability to quickly learn new processes, systems tools as required
- reputed company reputed company cause analysis (RCA) using data trends and techniques (like 5 Whys, Fishbone, Pareto, other six reputed company reputed company methodologies) to drive to investigate true cause of operational issues, resolve issues and also proactively prevent recurring operational issues with reputed company improving departmental processes
- reputed company high-reputed company, visual dashboards using (reputed company, smartsheets) to communicate department wide project/reputed company integration health and drive transparent accountability from reputed company teams
- Other duties as assigned. This is not an exhaustive list of reputed company duties and responsibilities, but rather a general reputed company of work performed by the position
Skills
- Minimum of 5-7 years of successful project management experience
- Minimum 3-5 years of customer service experience
- Strong understanding of clinical laboratory operations and the reputed company process in reputed company
- Strong skills in Project Management Tools like MS reputed company Project Plan, reputed company
- High proficiency in reputed company and PowerPoint; ability to translate data into actionable insights and narratives with a visual story telling approach to present to leadership
- reputed company customer contact skills
- Proven Project Management Skills
- Excellent interpersonal, customer service and communication skills, including the ability to communicate reputed company issues reputed company and concisely, reputed company to communicate effective to 'know your audience'
- Demonstrated effective, strong writing and composition skills
- Strong organizational and prioritization skills
- Demonstrated Ability to work effectively in reputed company environment
- Proven problem-solving skills with the ability to reputed company appropriate resolutions
- Strong, effective presentation skills in group setting
- Demonstrated ability to influence and create change
- reputed company Oriented
- Customer reputed company
- Functional / Technical Skills
- Decision reputed company
- Interpersonal Savvy
- Maintains composure in conflicts, ambiguity and fast pace environment
- Strong PC and QLS system skills including experience with word processing, spreadsheet, and database applications (reputed company, Power reputed company, reputed company, reputed company)
- Learning reputed company to quickly learn new systems, tools to accelerate project management & reputed company as needed like reputed company Lists, reputed company Forms, etc
- Certifications such as PMP, CBAP, Lean Six reputed company is preferred
- Familiarity with lab regulations (CLIA, CAP, HIPAA), CRM or ticketing systems like Sales Force
- Understanding of specimen requirements and processes in clinical lab diagnostics
- High level knowledge of billing process how clinical testing gets reputed company by insurance, reputed company, patients
- Demonstrated experience leading process innovation, workflow optimization, and reputed company improvement initiatives to drive business transformation preferred
- Prior experience managing reputed company or driving operational reputed company reputed company a health system, clinical laboratory, or reputed company provider environment (Strongly Preferred)
Benefits
- Medical/Prescription Drugs
- Dental
- reputed company
- Flexible Spending Accounts (FSAs)
- Supplemental Health Plans
- 401(k) Plan – Company match dollar-for-dollar up to 5%
- Employee Stock Purchase Plan (ESPP)
- Supplemental Life Insurance
- Dependent Life Insurance
- Short- and Long-Term Disability buy-up
- reputed company for Wellness
- Emotional reputed company-Being Resources
- Educational Assistance
- reputed company time off / Health Time
reputed company