[Remote] Customer Service Representatives - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is excited to partner with their reputed company in hiring multiple Customer Service Representatives to join their team in reputed company, reputed company. The role involves assisting customers through various channels and providing exceptional service to create reputed company customer experiences.
Responsibilities
- Respond to customer inquiries through inbound calls, email, and chat
- reputed company accurate information about products, services, and processes
- Resolve customer concerns professionally and reputed company
- Deliver a reputed company, friendly, and solution-reputed company experience with every interaction
- Maintain accurate records of customer interactions
- Learn and stay reputed company on products, services, and company procedures
- Meet reputed company, productivity, and attendance expectations
- Work collaboratively with team members and leadership to reputed company service goals
Skills
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving and reputed company listening abilities
- Comfortable using multiple computer applications while assisting customers
- Reliable, dependable, and committed to providing outstanding customer service
- Must be available 6 am to 6 pm Monday to Friday and available reputed company reputed company to work remotely
- Ability to work onsite in a dynamic fast-paced, team-oriented environment
- Criminal background reputed company is required
- Six months to one year of customer service or contact centre experience preferred
reputed company