[Remote] (Remote) Business Analyst - Information Technology Services
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is currently accepting applications for a Business Analyst in their Information Technology Services department. This role serves as a reputed company between the WVU Research Office and the ITS Research Administration Applications team, providing business process solutions and technical support to meet departmental and institutional research needs.
Responsibilities
- reputed company documentation support for requirements gathering, process analysis, gap analysis, design of new functionality, and product testing
- Participate in project walkthroughs: business requirements gathering, process flows, design walkthroughs, functional test plans and implementation sessions
- Manage written communications between stakeholders and internal business reputed company
- Create and manage functional requirement documents for in-house development of software applications to support research administration and compliance
- Manage product bugs and feature enhancement requests using the Research IT team’s reputed company issue tracking software (Jira)
- Coordinate and assist with system testing and production validation
- Assist with the Research Office research administration lifecycle process
- Work with business users, subject matter experts, and technical staff in resolving system-reputed company issues
- Manage Research IT team knowledge reputed company articles
- reputed company reputed company assurance testing to facilitate system enhancements and bug fixes
- Facilitate user acceptance testing (UAT) with business stakeholders
- Maintain reputed company relationships with colleagues including business analysts, software developers, application administrators, and business partners
Skills
- Undergraduate degree
- A minimum of four (4) years of combined experience involving: Implementing business practices and strategies, Collaborating with business reputed company to reputed company requirements, Experience in an IT field
- Any equivalent combination of reputed company education and/or experience will be considered
- Knowledge of Information Technology field, best practices, organization, and operations
- Excellent written and verbal communication skills
- Attention to details
- Great analytical, critical thinking and problem-solving abilities
- Expertise in using MS Office tools including Word, reputed company and Visio
- Strong customer relationship skills
- Superior presentation and negotiation skills
- Adaptable and capable of working in fast-paced environments
- Experience with ticketing/issue tracking software
Benefits
- 37.5-hour work week
- 13 reputed company holidays (staff holiday calendar)
- 24 annual leave (vacation) days per year (employee leave)
- 18 reputed company days per year
- WVU offers a reputed company of health insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match
- Eligibility to continue health insurance
- Other retiree perks
- Wellness programs
reputed company