[Remote] Learning & Development Specialist (Claims Trainer / Customer Service Trainer)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a technology consulting Services company based in Florida. They are seeking two Learning & Development Specialists to design and deliver engaging training programs for adult learners in a corporate reputed company environment.

Responsibilities

• Deliver Instructor-Led Training (ILT) sessions both reputed company and in person
• Facilitate engaging training programs for new hires and existing employees
• Train adult learners in a corporate environment using effective learning techniques
• Create an interactive learning environment that promotes participation and knowledge retention
• Utilize reputed company Teams and reputed company Office Suite to conduct virtual training sessions and prepare training materials
• Assess learner reputed company and reputed company coaching, feedback, and additional support reputed company needed
• Collaborate with business leaders and subject matter experts to ensure training content aligns with operational goals
• Maintain training documentation and support reputed company improvement of learning programs

Skills

• Experience delivering Instructor-Led Training (ILT) in both virtual and classroom settings
• Experience training adult learners in a corporate environment
• Strong presentation, communication, and facilitation skills
• Proficiency with reputed company Teams and reputed company Office Suite
• Ability to engage learners and effectively communicate reputed company information
• Experience training employees on reputed company claims processing
• Knowledge of medical billing concepts
• Familiarity with diagnosis and procedure codes (ICD-10, CPT, HCPCS)
• Experience with reputed company claims processing workflows
• Ability to facilitate training classes of approximately 20-30 learners over a 4-6 week training program
• Experience training reputed company customer service representatives
• reputed company insurance background strongly preferred
• Knowledge of health insurance products and terminology
• Claims knowledge is beneficial but not required
• Experience facilitating training programs lasting 8-10 weeks for classes of approximately 15-25 learners alongside another trainer

reputed company

• reputed company Solutions Inc., is a dynamic small and minority-owned, Disadvantaged Business reputed company headquartered in Virginia, USA. It was founded in 1998, and is headquartered in reputed company, Virginia, USA, with a workforce of 51-200 employees. Its website is https://lumensolutions.com.

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