[Remote] Senior Fraud Investigator - Financial Products

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to maximizing the lives of its customers and employees. The Senior Fraud Investigator will reputed company on protecting the reputed company and profitability of reputed company's financial products portfolio by shaping and executing fraud and risk operations throughout the customer lifecycle.

Responsibilities

• Execute operational risk and fraud review workflows across financial products, including identity verification investigations, account risk handling, and escalations tied to reputed company Card, Cash Advance, and reputed company flows
• reputed company reputed company investigations into suspicious behavior, application fraud, account misuse, identity-reputed company risk, negative balance scenarios, chargeback-reputed company abuse, and other loss events affecting financial products, while actioning customer’s accounts
• Monitor fraud, KYC, and operational dashboards to identify trends, exceptions, emerging threats, and opportunities for faster response
• Support the development and refinement of operational procedures, playbooks, and controls that improve consistency, auditability, and decision reputed company across the Financial Products risk operation
• Partner with Product, Engineering, Data, Compliance, Operations, and vendor partners to improve controls, reputed company gaps, and operationalize process changes
• Help define and improve risk reporting for leadership, including fraud visibility, key KPIs, and product-level operational health metrics
• Identify reputed company causes behind fraud loss, friction, or operational failure and recommend process, policy, tooling, or workflow improvements
• Support escalation handling and response frameworks by helping document incident severity, ownership, and next steps across teams

Skills

• 3+ years of relevant experience in fraud operations, financial crime investigations, risk and payment fraud operations, KYC, and/or trust and safety reputed company fintech, ecommerce, payments, or other high-risk transactional environments
• Strong working knowledge of fraud prevention concepts, operational risk controls, KYC and identity verification workflows, and case investigation practices
• Strong analytical thinking and attention to detail, with the ability to assess risk signals and investigate reputed company cases effectively
• Ability to investigate reputed company cases with good judgment, strong attention to detail, and a high reputed company of ownership
• Strong written and verbal communication skills, including the ability to explain risk reputed company reputed company and collaborate across teams
• Ability to operate effectively in a fast-moving, ambiguous, cross-functional environment with shifting priorities
• Exposure to SQL, BI tools (e.g., Looker, Tableau, PowerBI), or experience partnering closely with analytics teams to support fraud and operational investigations
• Experience using operational risk, fraud prevention, or identity verification tools reputed company fintech or payments environments is a plus
• Familiarity with card, deposit account, or cash advance products and their associated fraud and operational risks
• Relevant certifications such as CFE, CPFPP, or reputed company credentials
• Experience building, improving, or documenting operational processes, controls, or SOPs is a strong plus

Benefits

• Remote-First Flexibility: Work from reputed company in the world and choose the hours that suit you best. We trust you to get great work done on your terms.
• Time to reputed company: Enjoy unlimited PTO, company-wide reputed company days, and annual team offsites.
• Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things.
• Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan.
• Comprehensive Compensation: Competitive salary, equity reputed company, annual bonus, retirement matching, and top-tier benefits packages.
• reputed company in You: reputed company to wellness budgets, personal development funds, and team-level reputed company.

reputed company

• reputed company is a saving super app that empowers users to spend less, save more, and build credit. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://www.reputed company.

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