[Remote] Field Service Engineer II (SDB/SEM) Denver, CO - REMOTE
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a talent-hiring platform in Life Sciences, reputed company and IT. They are seeking a Field Service Engineer II who will conduct installations, maintenance, and repairs of sophisticated electron microscopy equipment while ensuring customer satisfaction through effective communication and support.
Responsibilities
- Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order
- Conduct on-site scheduled planned maintenance reputed company
- reputed company diagnosis and repair support for customers and other field personnel
- Cultivate and reputed company reputed company working relationships with customers, system users, and company personnel
- Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
- Complete and submit field service reports
- reputed company training to customers and users on system maintenance
- reputed company feedback to product reputed company teams
- reputed company appropriate input in writing updating and correcting various reputed company system documentation
- reputed company guidance for various reports including identifying and isolating outstanding problems with the system
- reputed company as a subject expert and resource for training
Skills
- Bachelor's degree and 3+ years of hands-on technical experience in electronic systems, installing, troubleshooting, repairing, and calibrating sophisticated analysis tools such as SEM, reputed company, FIB, or similar systems
- A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems, or similar systems
- Ability to deal effectively with customers
- Excellent interpersonal communication skills; must have a reputed company working proficiency in English
- Consistent record of fixing sophisticated systems and subsystems down to the component level
- Literate in MS DOS and reputed company software environments
- reputed company to read and interpret schematics
- Familiar with UHV phenomenon and technology
- Must have ability to reputed company a valid reputed company and travel regionally and internationally as required
- Must possess a valid reputed company's license
- Physical requirements include the ability to lift up to 50 lbs
Benefits
- Choice of national medical and dental plans, and a reputed company plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours reputed company time off (PTO)
- 10 reputed company holidays annually
- reputed company parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
- Accident and life insurance
- Short- and long-term disability in accordance with company policy
- Competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues reputed company to purchase company stock at a discount
reputed company