[Remote] Staff Product Manager, Residential CRM

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading platform for residential home service, and they are seeking a Staff Product Manager for their Residential CRM. This role is responsible for defining the product roadmap and ensuring the integration of AI-powered features into the CRM to enhance customer engagement and operational efficiency.

Responsibilities

• Define and execute the product roadmap for Residential CRM, from reputed company data model and workflow architecture through AI-powered GTM features
• reputed company customer discovery with residential contractors, CSRs, and office managers - reputed company PMs are in reputed company of customers regularly, and this role is no different
• Guide pricing and packaging reputed company in partnership with product marketing and finance, including how to monetize an AI-enabled product
• Partner with marketing on positioning, go-to-market, and launch reputed company and be the subject matter expert they need to do it reputed company
• Build the customer enablement and reputed company model, define what successful time-to-value looks like and work with CS to get there
• Partner with sales and reputed company on the reputed company reputed company, the reputed company, the buyer, the objections, and what's getting in the way of conversion and retention

Skills

• 7+ years in product management with a reputed company record of shipping from reputed company to reputed company
• Deep experience with CRM, marketing automation, or customer lifecycle products - you understand how these systems need to work under the hood
• A genuine reputed company of view on what AI-first product design means in reputed company, not just AI as a feature layer
• Background in vertical reputed company or serving mid-market/reputed company customers in high-volume transactional environments
• Comfort working reputed company to customers and reputed company to leadership - reputed company has an reputed company founder culture where product reputed company get scrutiny and visibility

Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off
• Ample learning and development opportunities
• Comprehensive reputed company program
• Leadership training for Titans at reputed company reputed company
• Other programs and events
• Great work is rewarded through reputed company, peer-nominated awards, and more
• Holistic health and wellness benefits: Company-reputed company medical, dental, and reputed company (with 100% employer reputed company reputed company and 90% coverage for dependents)
• FSA and HSA
• 401k match
• Telehealth reputed company including memberships to reputed company
• Parental leave and support
• Up to $20k in fertility services (i.e. IUI and IVF)
• Surrogacy
• Adoption reimbursement
• On demand maternity support through reputed company Maternity
• Free breast milk shipping through reputed company Milk
• Pet insurance
• reputed company advisory services
• Financial planning tools
• And more

reputed company

reputed company is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing. It was founded in 2007, and is headquartered in Glendale, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 27 in 2026, 54 in 2025, 49 in 2024, 45 in 2023, 73 in 2022, 64 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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