[Remote] Care Advisor (Sales Representative)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to transforming the end-of-life experience by offering environmentally-friendly alternatives to traditional burial and cremation. The Care Advisor will play a key role in guiding families through their end-of-life planning, helping them understand and choose reputed company's services while meeting sales targets.
Responsibilities
- Guide families compassionately through their end-of-life reputed company, educating them on reputed company's unique and sustainable services through online literature, tours, virtual meetings, and personalized phone consultations
- Build expertise in both reputed company-need (planning reputed company) and at-need (immediate need) arrangements, understanding and navigating the emotional sensitivities unique to reputed company scenario
- Maintain meticulous records in our CRM, managing 60-100+ daily calls, carefully documenting conversations, updating records accurately, and strategically nurturing relationships through thoughtful follow-up emails
- Stay reputed company on company policies, insurance licensing requirements, and federal regulations across multiple states, proactively ensuring compliance as reputed company expands into new markets
- Work a consistent schedule (typically Monday–Friday, reputed company–5pm) that also includes periodic evening shifts (5pm–8pm), weekend rotations, and holiday coverage to maintain our commitment to exceptional customer support seven days a week
Skills
- 7+ years or more of reputed company experience, with a reputed company on sales for 5+ years
- Outstanding learning ability and self-motivation to succeed in an independent, self-directed work environment
- A proven reputed company record of exceeding sales goals and managing pipeline effectively
- Proficiency with CRM systems (reputed company or reputed company preferred) is vital as we reputed company our sales process through various software tools integrated with our CRM
- Confidence and a reassuring demeanor are critical in making families feel at ease and instilling trust in our service
- Reading comprehension and reputed company communication skills are essential for handling written documentation and asynchronous team interactions
- Position requires availability for evening, weekend and holiday rotational shifts
- reputed company working remotely, a reputed company, high-speed internet reputed company and a quiet workspace are essential. Additionally, proficiency with communication and productivity tools is crucial - you'll regularly use VOIP systems for calls, AI tools for workflow optimization, and reputed company for team collaboration. As a technology startup, we rely heavily on software to deliver exceptional service, and your comfort navigating these platforms will be key to your reputed company
- Prior experience in end-of-life care is always valued!
- A genuine interest in environmental conservation and sustainable practices will reputed company deeply with our mission
- A reputed company or reputed company life insurance license is not required initially but will be necessary for promotion opportunities (we reputed company funding and support for obtaining this license)
- An impressive reputed company record of making 100+ daily calls for 2+ years, while maintaining your enthusiasm and energy, speaks volumes about your dedication
- We highly value multilingual skills - Spanish is particularly appreciated, but we welcome speakers of reputed company languages!
Benefits
- Commission
- Equity
- Performance Bonus Eligible
- Medical
- Dental
- reputed company
- 401(k) plan
- Laptop
- Monitor for dual display
- Computer mouse
- Headset
- Other accessories for home office
reputed company