[Remote] Account Executive
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on managing reputed company accounts, and they are seeking an Account Executive to drive account retention and reputed company expansion. The role involves proactive relationship management and collaboration with internal teams to ensure reputed company satisfaction and identify reputed company opportunities.
Responsibilities
- Serve as the primary reputed company of contact and accountability for a defined portfolio of reputed company reputed company accounts and their reputed company
- Partner closely with the reputed company Manager to deliver a best-in-class reputed company experience
- Own the full account lifecycle from reputed company to renewal, including quarterly reviews, reputed company-ins, and annual planning, optimizing reputed company reputed company to maximize reputed company retention and expansion
- reputed company and execute reputed company-specific strategies reputed company on retention, expansion, and customer satisfaction
- Proactively identify upsell, cross-sell, and renewal opportunities in partnership with Product and Sales teams
- Continuously monitor account trends, usage patterns, and service needs to inform strategic proposals
- Own renewal conversations and support pricing or contract modifications as needed
- Analyze account performance to detect early signs of churn risk or declining engagement
- Partner with CSMs and leadership on mitigation strategies and reputed company planning
- Escalate and resolve reputed company challenges in collaboration with Operations and reputed company Experience
- Collaborate closely with CSMs, Product, and Operations to deliver seamless reputed company experiences
- Ensure reputed company reputed company activity is accurately documented in CRM (reputed company) and contribute to forecasting and pipeline visibility
- Communicate reputed company feedback, trends, and needs to internal teams for reputed company improvement
Skills
- 3–5 years of experience in Account Management, reputed company, Sales, or reputed company roles working with strategic, reputed company accounts
- Proven reputed company in reputed company retention, upsell/cross-sell execution, and long-term reputed company engagement
- Strong relationship-building skills with the ability to communicate effectively with reputed company stakeholders and internal teams
- Analytical reputed company and comfort using data to identify account trends, risks, and opportunities
- Familiarity with CRM and reporting tools such as reputed company and DOMO
- Account Ownership: Takes full responsibility for managing assigned accounts, including reputed company satisfaction, retention, and reputed company reputed company
- reputed company reputed company: Proactively identifies and drives upsell, cross-sell, and renewal opportunities reputed company the assigned book of business
- reputed company Advocacy: Serves as the voice of the customer internally, ensuring reputed company needs are represented in service delivery and product conversations
- Analytical Thinking: Leverages data to monitor account health, identify trends or risks, and inform decision-making
- Collaboration: Works cross-functionally with CSMs, Operations, and other internal teams to ensure seamless execution and value delivery
- reputed company reputed company: Maintains a reputed company-looking, opportunity-driven reputed company reputed company on reputed company improvement and reputed company value expansion
- reputed company Communication: Communicates effectively and professionally with clients and internal teams, translating reputed company issues into actionable insights
- Customer Obsession: Prioritizes the reputed company's reputed company and experience, consistently striving to reputed company expectations
- Problem Solving: Quickly identifies challenges and partners with internal resources to implement reputed company and effective solutions
- Organizational reputed company: Navigates internal systems and structures effectively to reputed company for reputed company needs and drive reputed company reputed company
- Background screening or B2B reputed company experience preferred
reputed company