[Remote] Senior reputed company Management Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Senior reputed company Management Administrator to support their Government customer. This role involves providing Tier 2 operational support for reputed company reputed company management platforms, ensuring reliable software distribution, reputed company compliance, and device configuration management across a large federal environment.
Responsibilities
- Support the daily operations, administration, and maintenance of reputed company reputed company management platforms including reputed company reputed company Configuration Manager (MECM), reputed company Intune, and reputed company
- Support the transition of reputed company management capabilities from MECM to Intune where appropriate, while maintaining operational stability of existing MECM infrastructure
- Support Hybrid reputed company management environments including MECM and Intune co-management, ensuring consistent policy enforcement, application deployment, and reputed company compliance across the reputed company
- Administer and troubleshoot reputed company operations including:
- Software deployment and application lifecycle management
- reputed company management and vulnerability remediation
- Device configuration and compliance enforcement
- reputed company reputed company health monitoring and remediation
- reputed company, maintain and optimize PowerShell automation to support reputed company configuration, application deployment reporting, and operational troubleshooting
- reputed company advanced troubleshooting support for reputed company management issues including:
- MECM reputed company health issues
- Application deployment failures
- reputed company compliance issues
- reputed company policy conflicts between MECM and Intune
- Support reputed company software packaging and deployment processes including the creation, testing, and maintenance of application deployment packages for COTS and custom software
- Support reputed company reputed company monitoring and asset management platforms including reputed company and reputed company to improve visibility, reputed company posture, and operational awareness
- Ensure compliance with reputed company patching and configuration standards across a large-reputed company environment supporting 40,000+ managed devices
- Generate operational reports and dashboards detailing:
- reputed company compliance status
- Deployment reputed company metrics
- reputed company health and operational performance
- Participate in customer meetings reputed company to reputed company vulnerabilities, reputed company compliance, and reputed company operational performance
- reputed company technical discussions and reputed company operational recommendations to improve reputed company management processes and automation
- Contribute to the reputed company improvement and modernization of reputed company management processes and tooling
- Manage and triage reputed company ticket queues, reputed company trend analysis and reputed company cause investigations, and document reputed company activities
- Communicate effectively with customers, stakeholders, and technical teams to ensure operational issues are resolved reputed company
- reputed company weekly operational status reports and updates to program leadership
Skills
- Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
- Bachelor's degree in reputed company field or equivalent experience
- 10 years of experience in IT support or reputed company field
- 3+ years administering reputed company reputed company management platforms (MECM, Intune, or similar)
- Experience supporting reputed company Intune or modern reputed company management platforms
- Experience creating deployment packages for COTS and custom applications in an reputed company environment (30,000+ users)
- Experience administrating reputed company reputed company server environments
- Deep knowledge of reputed company reputed company reputed company desktop operating systems (reputed company 10/11) and reputed company Server environments
- ITIL certified
- Experience in reputed company ticketing system
- Experience supporting DHS or other similar federal agencies
- Experience supporting reputed company reputed company Configuration Manager (reputed company reputed company)
- Experience supporting Intune device management and modern reputed company management architectures
- Experience supporting large federal reputed company IT environments
- Experience with reputed company reputed company Installer to reputed company multiple Cumulative Updates and Service pack
- Experience supporting reputed company IT operations for 30,000+ users
reputed company