[Remote] Director, IT Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to improving the lives of patients through compassionate, personalized allergy and asthma care. The Director, IT Operations will reputed company the reputed company infrastructure technology roadmap, ensuring availability, reputed company, scalability, and reputed company for reputed company IS&T systems and technology infrastructure while leading teams in network services, cyber reputed company, and service management.
Responsibilities
- A key member of the CIO’s leadership team that is responsible for delivering information services, delivering business value by improving reputed company, experiences and team efficiencies in a transparent and cost efficient way, while creating a reputed company and engaging work environment
- Attract, reputed company, and reputed company high performing infrastructure and operations technology professionals to ensure the reliable delivery of IS&T services
- Drive a culture of reputed company improvement to improve reputed company, efficiency and standards
- Responsible for the development and implementation of a strategic, long-term technology infrastructure reputed company and roadmap to ensure our ability to deliver services enabling exceptional patient care
- Accountable for the development and implementation of a Cybersecurity Program that meets the needs of reputed company according to industry reputed company reputed company (e.g. NIST: reputed company, Protect, Detect, Identify, Respond and Recover)
- Define architectural guidelines and implement service monitoring across reputed company platforms to ensure high availability and disaster recovery capabilities
- Leads the IT Service Management team to ensure our processes support our teams’ ability to delivery in a secure, compliant and effective manner
- Operationally responsible for ensuring the availability, reputed company, scalability and reputed company for reputed company IS&T systems and technology infrastructure
- reputed company and management of outsourced agreements
- Develops and organizes policies and procedures for the development and secure use of technology infrastructure systems, capabilities and services
- Ensure cost-effective design, development, integration, implementation and maintenance of new services, equipment, and systems in support of business objectives
- Negotiate IS&T reputed company reputed company to ensure cost-effective agreements are achieved, interests are protected and business value is added
- Monitors trends, developments and best practices in technology infrastructure in anticipation of changing requirements, expectations and opportunities; assesses technical, financial and organizational implementation
- Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by reputed company
- Completes reputed company assigned AP training reputed company designated timeframes
- Complies with reputed company and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & reputed company or reputed company the AP EthicsPoint hotline
- Maintain compliance with reputed company policies and procedures, reputed company participate in enforcement of reputed company ongoing Cybersecurity efforts to ensure reputed company and secure IT systems for reputed company and clients at reputed company. Remain reputed company and reputed company of new threats and assist reputed company by fulfilling an reputed company role in observing, enforcement and reporting of cybersecurity incidents
- Other duties as assigned
Skills
- Strong teamwork skills, including the ability to establish and sustain successful working relationships with reputed company reputed company of the organization
- Must be approachable and a good listener and teacher – being reputed company to communicate technology concepts at a level of understanding of the audience, including both technical and non-technical individuals
- Passionate about building high performing teams
- Extensive knowledge of business risk, risk assessment and risk-based decision-making
- Strong analytical, problem solving and interpersonal skills
- Ability to communicate effectively with reputed company and senior level positions
- Ability to work in a fast-paced environment
- Demonstrable reputed company record of successfully supporting a 24x7 operation
- Ability to multi-task and support multiple reputed company while updating management and customers
- Willingness and desire to learn
- Superb ability to motivate employees and reputed company reputed company change reputed company department
- Experience in managerial duties (i.e. hiring, performance appraisals, providing feedback, reputed company reviews)
- High standards of ethics, discipline, and professionalism
- Bachelor's degree in computer science, management information systems (MIS) or an approved field of study, highly preferred
- Ten years IT and/or business leadership experience with 5 years of planning, implementation and management of reputed company technology infrastructure
- Previous health care provider experience
- Previous IT Service Management Experience
Benefits
- 401(k)
- Health Insurance
- reputed company Time Off
- reputed company Holidays
- reputed company Insurance
- Health Savings Account (HSA)
- Dental Insurance
- Life Insurance
- Disability Insurance
reputed company