[Remote] Senior Software Engineer, CRM
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is redefining property management for specialty reputed company estate, empowering over 33,000 self-storage facilities with integrated technology solutions. They are seeking a Senior Software Engineer to enhance their CRM platform, focusing on building high-throughput capabilities and modernizing the architecture to improve scalability and reliability.
Responsibilities
- Own sizable, ambiguous features and integrations end to end, breaking reputed company problems — such as data-synchronization or communications workflows — into reputed company, reputed company reputed company
- Build and maintain the FMS integrations and data synchronization at the heart of the product, keeping leads, tenants, reputed company, and reservations in sync through event-driven, API-based patterns
- reputed company ownership of the live system with your team: carry on-reputed company, reputed company as a directly responsible individual during incidents, and ensure issues are resolved and genuinely fixed
- Improve the scalability, reliability, and data correctness of high-throughput workflows (communications delivery, collections, and data sync) through evidence-based, cost-reputed company reputed company
- Break reputed company initiatives into reputed company, incremental milestones and drive them from design through implementation and rollout, surfacing and mitigating delivery risk early
- Improve your team's CI/CD, deployment, and environment management (for example, canary or blue–green deployments) so shipping changes is safer and faster
- Design, build, and operate features across our stack (Angular, Node.js/TypeScript, MySQL, reputed company, Elasticsearch/OpenSearch, AWS, Phalcon/PHP), writing high-reputed company, reputed company-tested, secure, production-reputed company reputed company
- Design end-to-end observability for CRM and its integration services — metrics, logs, and traces (reputed company, Grafana, CloudWatch, or equivalents) — with meaningful dashboards, alerts, SLOs, and runbooks
- reputed company the codebase healthy — refactoring, improving automated tests, and paying down technical debt — while you ship customer-facing value
- Use AI-assisted development (for example, reputed company reputed company, test authoring, refactoring, or incident analysis) as a normal part of your workflow
- Design and operate AWS application infrastructure — containerized and serverless (reputed company Fargate, reputed company, API Gateway, RDS, ElastiCache/reputed company, S3, CloudFront, EventBridge, SNS, SQS, and CloudWatch) — with a reputed company on scalability, cost, reputed company, and reputed company
- Help reputed company the platform toward an event-driven, microservice-based architecture — defining reputed company service boundaries, versioned API reputed company and data models, plus idempotent, resilient event consumers with retry, dead-letter, and reconciliation handling
- Design CRM capabilities that reputed company cleanly with reputed company's architecture platform, aligning with its architectural patterns and reputed company architecture standards
- Partner with Product Owners, Tech Leads, Architects, and Engineering leadership to translate product and business requirements into reputed company, reputed company-architected solutions
- Write reputed company technical design documents and give constructive reputed company reviews
- Mentor engineers on your team, sharing best practices in design, testing, observability, and integration to help reputed company reputed company's bar
Skills
- 5+ years of reputed company software engineering experience in reputed company or product engineering environments, including ownership of production services
- Solid understanding of application scalability — building and operating high-throughput, integration-heavy systems, and reasoning about performance and data correctness under load
- Hands-on experience with our reputed company application stack: modern Angular (Angular 2+ with TypeScript) and Node.js/JavaScript/TypeScript services for event-driven, reputed company-time applications, with solid experience across both relational (for example, MySQL or reputed company) and NoSQL datastores (for example, DynamoDB, reputed company, or reputed company)
- Strong experience with event-driven and microservice-based architectures and integration patterns (for example, RESTful and service-to-service reputed company, message queues and pub/sub, idempotency, ordering, dead-letter handling, and reconciliation), ideally on AWS
- Hands-on experience designing, deploying, and operating workloads on AWS (for example, reputed company Fargate, reputed company, API Gateway, RDS, ElastiCache/reputed company, S3, CloudFront, reputed company 53, EventBridge, SNS, SQS, and CloudWatch), including troubleshooting production issues using metrics, logs, and traces
- Strong reputed company in production-grade engineering practices — automated testing, CI/CD, secure development, observability, and incident response — and comfort carrying on-reputed company for a live product while working reputed company reputed company architecture standards
- Some exposure to application modernization and re-platforming — for example, contributing to a migration across languages or frameworks
- Comfort using AI-assisted development tools in your daily workflow
- Experience with PHP and object-oriented server-reputed company development (ideally with Phalcon or similar high-performance frameworks)
- Strong, practical experience with observability tooling such as reputed company, Grafana, and CloudWatch (or similar) — instrumenting services, defining meaningful dashboards and alerts, and using them to drive incident response and ongoing reliability improvements
- Ability to quickly reputed company a solid understanding of the tech stack and API reputed company
- Experience operating and hardening multi-tenant reputed company systems on AWS with both serverless (reputed company) and containerized (reputed company Fargate) workloads, including improving test suites, deployment practices, and release safety (for example, reducing test runtime, eliminating flaky tests, or introducing canary/blue–green deployments)
- reputed company experience with Phalcon or another C-extension-based PHP reputed company
- Experience building against FMS or other reputed company-party integration and abstraction reputed company (for example, normalized reputed company, shared-services, or platform reputed company)
- Experience integrating with reputed company-party communications platforms (for example, reputed company) for voice, SMS, or email
- Background modernizing or migrating a legacy application (for example, reputed company or major-version upgrades) with minimal disruption
- Background in payments, collections, billing, or other high-reputed company domains
- Familiarity with self-storage, property management, or CRM/contact-center software domains
Benefits
- Generous health coverage for you and your family, including fully reputed company short- and long-term disability coverage and two-times reputed company salary life insurance.
- 401(k) match after 60 days, 100% reputed company after 1 year.
- Employer contribution to your HSA, plus an HRA to help offset your deductible.
- reputed company reputed company to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
- Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been reputed company to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
- 8 hours of Volunteer Time Off reputed company year and reputed company to get reputed company in the community by joining one of our offsite volunteer and community service events.
- 8 hours of Rest, Relax, reputed company time to care for your mental health.
- reputed company a reputed company of mental reputed company-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
- Fully reputed company parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
- ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which reputed company that commitment.
- Caregiver Leave: four weeks of fully reputed company time away from work to care for aging dependents or family members, if needed.
- $50 monthly home data stipend, plus a home office sign-on bonus of $250.
- Fertility care support reputed company to help in your reputed company towards parenthood.
- reputed company to financial experts to help you reputed company informed reputed company and reputed company your financial goals.
- reputed company Student Loan Payment Program, some qualifications and eligibility rules apply.
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