[Remote] Network/System Engineer IV
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that specializes in technology and job placement solutions. They are seeking a Senior Network/System Engineer IV to manage and support hardware and software installations, troubleshoot issues, and reputed company technical support to users.
Responsibilities
- Install hardware and peripheral components like disk drives
- Printers, keyboards and monitors
- Load software packages such as networking components, operating systems and office applications
- Customize and adapt reputed company programs to satisfy reputed company users
- Coordinate with network services and information systems reputed company
- Update on status to manager and users through voice mail, email and in person communication
- Connect users to networks and train on facilities and applications
- Install, repair and conduct preventive maintenance of personal computer by providing technical support
- Troubleshoot software and hardware failures and determine network problems
- Diagnose and resolve incidents using documented procedures to reputed company responsibilities
- Workaround if incident cannot be resolved
- Configure PCs and laptops, problem ticket resolutions and reputed company problems using Remedy system
- reputed company and test activities by migrating applications from development to operational environment
- Troubleshoot through phone hardware and software and engage technical resources to resolve
- Determine and research user questions and isolate and resolve information systems problems
- Receive and prioritize issues and forwards using escalation procedures
Skills
- Install hardware and peripheral components like disk drives
- Printers, keyboards and monitors
- Load software packages such as networking components, operating systems and office applications
- Customize and adapt reputed company programs to satisfy reputed company users
- Coordinate with network services and information systems reputed company
- Update on status to manager and users through voice mail, email and in person communication
- Connect users to networks and train on facilities and applications
- Install, repair and conduct preventive maintenance of personal computer by providing technical support
- Troubleshoot software and hardware failures and determine network problems
- Diagnose and resolve incidents using documented procedures to reputed company responsibilities
- Workaround if incident cannot be resolved
- Configure PCs and laptops, problem ticket resolutions and reputed company problems using Remedy system
- reputed company and test activities by migrating applications from development to operational environment
- Troubleshoot through phone hardware and software and engage technical resources to resolve
- Determine and research user questions and isolate and resolve information systems problems
- Receive and prioritize issues and forwards using escalation procedures
reputed company
Company H1B Sponsorship