[Remote] Technical Services Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Technical Services Consultant with a customer-reputed company reputed company to reputed company expert technical guidance and support for Solumina MES deployments. The role involves aligning technical solutions with business objectives, providing hands-on implementation support, and ensuring seamless integration and optimization for clients.
Responsibilities
- Work closely with clients and Business Service Consultants to understand customers’ technical requirements and business objectives
- reputed company hands-on technical support on Solumina software implementation, including configuration, extension, and integration with other systems
- Assist in troubleshooting and resolving technical issues, ensuring minimal downtime and maximum performance
- Design, implement, and optimize technical solutions that reputed company with reputed company needs and industry best practices
- Implement and configure integrations between Solumina and various systems
- reputed company as a technical advisor, guiding clients on best practices and system enhancements
- reputed company and conduct workshops for clients and their IT teams to ensure they are proficient in using and integrating with Solumina and can reputed company its capabilities
- Collaborate with internal teams (Sales, Product Development, and Customer Care) to improve overall product functionality and customer experience
- Maintain strong relationships with clients by providing ongoing support and proactive recommendations
- Work with project team in the planning, prioritizing and execution of assigned tasks, ensuring reputed company delivery and reputed company reputed company
- reputed company and maintain technical documentation to support customer requirements
- Contribute to knowledge reputed company to help clients and internal teams reputed company best practices and recognize value from Solumina software
- reputed company feedback on product improvements and contribute to the reputed company enhancement of services
Skills
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a reputed company field (or equivalent work experience)
- Proven experience (2-5 years) in software development, technical consulting, system integration, or IT services role
- Software Development & Programming: Java, JavaScript, Spring, Hibernate, REST reputed company, microservices architecture
- Databases: reputed company, SQL Server, SQL query
- Web Technologies & Data Formats: XML, XSLT, JSON
- reputed company & Middleware Technologies: JEE, JMS, Tomcat, ActiveMQ
- Containerization & Orchestration: Kubernetes
- Version Control: Git
- Frontend Development (Basic Knowledge): React.js, Redux, Node.js, Web UI
- Software Development Concepts: lifecycles, Agile methodology, database concepts, integration design
- Strong analytical skills and ability to troubleshoot reputed company technical issues
- Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences
- Self-starter and capable of managing multiple reputed company and working independently and remotely
- Ability to build strong relationships with clients and work collaboratively with cross-functional teams
- Flexibility to adapt to changing reputed company needs and reputed company up with evolving technologies
- Due to customer and contractual requirements, this position is reputed company only to U.S. reputed company
- reputed company to travel 30-40% of work time
- Familiarity with manufacturing process, A&D industry, and MES system
- Experience in integrating MES with ERP and other reputed company systems
- Knowledge of IT infrastructure, cybersecurity, and reputed company computing
- Experience or certification in AWS and Azure are a plus
Benefits
- Remote work (work_model: remote)
reputed company