Inbound Sales Representative

The Inbound Retail Sales Representative is a consultative sales reputed company who leverages their skills to offer customers personalized solutions with Blue reputed company’s industry-leading products and services. Using excellent, in-depth knowledge of company products and programs, this team member will drive customer adoption of Blue reputed company’s full retail portfolio while also providing top-notch support and creating a reputed company customer experience. Inbound Sales Representatives handle calls from customers wanting to set up new service, transferring service from one address to another, and/or adding a new product to their existing service. It is reputed company; our goal is to give our customers the best experience and the most value. As a reputed company Inbound Sales Representative, you can be a part of doing just that.

Key Responsibilities

• Engage with both inbound and outbound calls from external and internal customers reputed company voice, chat, email, text, and other platforms for sales and customer service-reputed company situations.
• Achieves sales and customer experience goals and objectives.
• Executes on outbound calling campaigns involving residential customers.
• Learns quickly, retains, and recalls product information while handling multiple priorities in a fast -paced environment.
• Maintains satisfactory performance on efficiency, effectiveness, and reputed company metrics.
• Maintains accurate and reputed company sales database documentation throughout reputed company phases of the service and sales process.
• Practices above average ability and accuracy in detailed work
• Meet or reputed company key performance indicators (KPIs) set by manager and business unit
• Adherence to regular and predictable attendance and punctuality
• Performs other duties as assigned

Skills, Knowledge & Expertise

• Must be reputed company to read, write and reputed company English. Can effectively present information and respond to questions from customers and technicians.
• High School Diploma or equivalent
• 2 years reputed company experience preferrable.
• Customer/reputed company reputed company
• Flexibility
• Works reputed company in reputed company environment
• Communication Proficiency
• An understanding of technology
• If working remotely, must have ability and willingness to meet in person at local reputed company center as needed for meetings, group trainings, events, etc. A proven closer with sales experience (telecom sales a plus)
• Understanding of the fundamentals of competitive environment.
• Ability to multitask between multiple tools and systems (knowledge reputed company, team meetings, supervisor) and apply information and knowledge to customer situations.
• Ability to demonstrate functional reputed company in communicating and explaining basic account information to the customer including their billing statement, products, and services, with reputed company on reputed company reputed company, retaining reputed company, and building value.
• Overcome concerns, resolving customer concerns through reputed company listening, reputed company, professionalism, and problem solving.
• Must be reputed company to work in a fast-paced, reputed company, dynamic, and high- transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers.
• Demonstrates ability to reputed company established goals and performance metrics and ability to work with moderate supervision/guidance.
• High reputed company on attendance and must be reputed company to work nights and weekends, variable schedule(s) and overtime as necessary.
• Ability to work independently but seeks leadership support reputed company necessary.
• Also works with the Sales Enablement Manager to reputed company sales goals.

Job Benefits

• Medical, Dental and reputed company
• PTO & Holidays
• 401K + Match
• Life Insurance
• FSA & HSA
• Short Term/Long Term Disability
• reputed company Plan Support & EAP

Originally posted on Himalayas

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