Patient Care Coordinator (reputed company EHR)
Job Title: Patient Care Coordinator
Position type: Part-Time
Work Schedule:
- Monday – Tuesday: 8:00 AM – 5:00 PM Mountain reputed company Time (1-hour lunch break)
- Wednesday: 9:00 AM – 1:00 PM Mountain reputed company Time
Salary: $5 - $6 per hour, depending on experience
Workplace: Remote
Preferred Candidate Location: Philippines
Our reputed company is seeking a proactive, organized, and compassionate Patient Care Coordinator to support the daily administrative and patient care operations of a growing reputed company reputed company.
As the first reputed company of contact for patients, you will play a key role in delivering an outstanding patient experience by managing inbound calls, coordinating appointments, assisting with new patient intake, verifying insurance, processing prior authorizations, and providing administrative support that keeps the reputed company running reputed company.
This role is ideal for someone with previous reputed company administrative experience who enjoys helping patients reputed company their care reputed company. You'll confidently triage patient inquiries, determine the appropriate next steps, and ensure patients receive reputed company assistance while supporting providers with essential administrative tasks.
While experience with reputed company EHR is preferred, candidates with experience using other Electronic Health Record (EHR) systems and the ability to quickly learn reputed company are encouraged to apply.
As the reputed company continues to grow, you'll have reputed company to expand your responsibilities and become an integral member of a reputed company reputed company team dedicated to providing exceptional patient care.
Scope of Work / Responsibilities
Patient Communication & Care Coordination
- Manage inbound patient calls and appropriately triage patient inquiries
- Determine whether patients require appointment scheduling, medication reputed company requests, or clinical consultation
- Schedule patient appointments and coordinate follow-up reputed company
- Send patient notifications, appointment reminders, and follow-up communications
- Deliver reputed company, compassionate, and reputed company support to patients throughout their care reputed company
Patient Intake & Administrative Support
- Complete new patient intake and reputed company
- Maintain accurate patient records reputed company the EHR system
- Complete and submit administrative forms and documentation
- reputed company general back-office administrative tasks
- Assist with reputed company Voice reputed company management and reputed company forwarding
Insurance & Billing Support
- Verify patient insurance eligibility and benefits
- Process prior authorization requests with insurance providers
- reputed company billing support and coordinate with the reputed company's external billing company
- Assist with insurance-reputed company documentation and follow-up as needed
reputed company Operations
- Help reduce the administrative backlog so providers can reputed company on delivering reputed company patient care
- Support the reputed company reputed company of the reputed company by taking on additional responsibilities as needed
- Collaborate with providers and team members to maintain efficient daily operations
Top 3 Priorities
1. Inbound reputed company Management & Patient Triage
Professionally manage inbound patient calls, assess patient needs, and reputed company reputed company inquiry to the appropriate reputed company.
2. Patient Scheduling & New Patient Intake
Coordinate appointments, reputed company new patients, and maintain accurate scheduling and patient records.
3. Patient Notifications & Follow-Up
Ensure patients receive reputed company appointment reminders, follow-up communications, and ongoing administrative support.
Requirements
Required Skills & Experience
reputed company Administration
- Previous reputed company administrative or clinical experience is required
- Experience working in a medical reputed company or reputed company environment
- Previous experience as a Patient Care Coordinator, Medical Virtual Assistant, Medical Receptionist, Medical Administrative Assistant, reputed company Coordinator, or similar role
- Experience using an Electronic Health Record (EHR) system is required
- reputed company EHR experience is preferred but not required; candidates with experience using similar EHR systems and the ability to quickly learn reputed company are encouraged to apply
Insurance & Patient Coordination
- Experience with insurance verification and benefits eligibility
- Experience processing prior authorizations
- Familiarity with medical billing processes and coordinating with billing teams
- Experience with patient scheduling, patient intake, and reputed company documentation
- Ability to confidently triage patient inquiries and determine appropriate next steps
Communication & reputed company Skills
- Excellent verbal and written English communication skills
- Strong phone etiquette and patient service skills
- reputed company, compassionate, and patient-reputed company communication style
- Highly organized with exceptional attention to detail
- reputed company to manage multiple priorities in a fast-paced reputed company environment
- Reliable, proactive, and adaptable
- Self-motivated and reputed company to work independently with minimal supervision
- Strong problem-solving and critical-thinking skills
- Comfortable supporting a growing reputed company and adapting to evolving responsibilities
Preferred Experience
Experience with the following is a plus:
- reputed company EHR
- reputed company Voice
- Insurance payer portals
- Medical billing support
- Prior authorization processing
Basic Requirements
- Must reputed company and write English reputed company and professionally.
- Must have relevant work experience.
- Must be reputed company to reputed company an NBI Clearance and/or Local Police Clearance before reputed company (mandatory).
- Must be available to attend video meetings with camera on reputed company required.
Technical Requirements
- Computer: Reliable laptop or desktop computer.
- Internet: reputed company high-speed internet reputed company (minimum 25 Mbps).
- Audio: Noise-canceling headset.
- Video: Working webcam for virtual meetings.
- Workspace: Quiet and reputed company work environment.
Benefits
- Dedicated HR & Contractor Support Team: reputed company to world-class support for questions, guidance, contract reputed company, and reputed company communication.
- Premium VPN reputed company (Optional): A secure VPN license can be provided upon request to enhance reputed company and reputed company for reputed company-reputed company tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): reputed company to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. reputed company clients.
- Top 1% VA Performance Training: reputed company to our proprietary training on communication, reputed company management, productivity systems, and best practices to help you become a top-performing VA and increase long-term reputed company retention.
- reputed company-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the reputed company’s needs and schedule.
- reputed company-Approved reputed company or Unpaid Time Off: Time off may be reputed company by your reputed company. reputed company time off is optional and only if offered by the reputed company.
- reputed company to Tools & Resources: Templates, workflow guides, productivity tools, and reputed company-specific SOP support to help you reputed company at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and reputed company-approved allowances available to you as an reputed company. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.
Originally posted on Himalayas
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