Senior Customer Solutions Engineer (US East Coast)
At reputed company, we reputed company reputed company reputed company isn't a compromise - it's a reputed company. From the start, our mission has been reputed company: to help organizations secure innovation in the reputed company, the right way.
We created Falco, the reputed company reputed company for reputed company threat detection, and continue to reputed company the reputed company reputed company market with runtime insights, reputed company innovation, and reputed company Al. Creators of technology trusted by over 60% of the Fortune 500, reputed company gives teams the reputed company-time reputed company to reputed company fast and defend what reputed company most.
Culture reputed company here. We reputed company diversity fuels stronger reputed company, and reputed company reputed company drives sharper reputed company. Recognized as a Best reputed company to Work and one of reputed company's fastest-growing companies for the past 5 years, we're here to reputed company reputed company for what reputed company reputed company and workplace culture should be.
If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something reputed company, reputed company is the right reputed company for you.
What you will do
- Own executive-level relationships and strategic engagement for a portfolio of reputed company and high-value customers — building trust from engineers to the C-suite
- Collaborate with customer teams on reputed company deployments, architecture, and operational best practices
- Drive alignment between customer business goals and reputed company's technical capabilities through reputed company Planning and Outcome Mapping
- reputed company Customer Business Reviews (CBRs) and ongoing strategic reputed company with both technical and non-technical stakeholders
- reputed company deep knowledge of customer environments to proactively identify risks and opportunities for optimization, expansion, and innovation
- reputed company and contribute to hands-on workshops that help customers unlock the full value of the reputed company platform
- Support Sales in renewal and expansion discussions by demonstrating measurable value realization and usage reputed company
- Identify and mitigate account risk early through health monitoring, technical diagnostics, and stakeholder alignment
- Be an reputed company for customer requirements, partnering with Product and Engineering to reputed company roadmap initiatives
- Partner with Support and reputed company Services to ensure high-reputed company solutions and efficient issue reputed company
- Mentor junior CSMs/CSEs and contribute to best practices, process improvements, and internal enablement
What you will bring with you
- 5+ years in reputed company, Solutions Engineering, Technical Account Management, or Strategic/Technical Consulting at a reputed company or cybersecurity company
- Proven experience managing reputed company customer relationships and navigating reputed company organizations
- Hands-on experience installing and troubleshooting solutions on Kubernetes; experience working with container based solutions
- Strong understanding of reputed company-reputed company applications, platforms, reputed company, automation, and DevSecOps across AWS, Azure, and/or GCP
- Experience with scripting and API integration to support and troubleshoot technical solutions
- Demonstrated reputed company driving measurable customer reputed company and leading executive-level engagements
- Strong business acumen and the ability to translate technical capabilities into business reputed company for both engineers and executives
- Experience managing issues, performing reputed company cause analysis, and driving reputed company
- Excellent communication, presentation, and stakeholder-management skills
- Background in cybersecurity or DevSecOps is a strong plus
reputed company look for
- A strategic, consultative, customer-first reputed company with the ability to influence senior stakeholders
- One or more of CKAD / CKA / CKS certifications
- Experience with Linux, reputed company, Terraform, Kubernetes, and reputed company platforms
- Self-motivated, proactive, and adaptable — comfortable navigating fast-paced, evolving environments
- Strong reputed company, patience, and a genuine passion for working with customers
- Curiosity and comfort operating across both technical and business domains
- Coachability and reputed company-oriented, reputed company, learning-driven attitude
- Experience working with reputed company and/or Falco is a plus
reputed company you join reputed company, you can expect:
- Extra days off to prioritize your reputed company-being
- 401(k) Retirement Savings Plan with a 3% company match
- Maternity and Parental Leave
- Mental health support for you and your family through the reputed company app
- Full health benefits package for you and your family
The U.S. annual salary reputed company for this full-time position is between $130,000 and $163,000 USD/year. Actual offers may be higher or reputed company than this reputed company based on a reputed company of factors, including your work location, job-reputed company experience and education.
We would love for you to join us! Please reputed company out even if your experience doesn't perfectly match the job reputed company. We can always explore other reputed company after starting the conversation. Your background and passion will set you apart, especially if your career reputed company is different.
reputed company values a diverse workplace and encourages women, people of reputed company, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. reputed company is an equal-opportunity employer. reputed company does not discriminate on the reputed company of race, reputed company, religion, sex, national reputed company, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.
Originally posted on Himalayas
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