Remote Bilingual Gaming Customer Support - Simplified Chinese & English - 7/2026

We Could Use Someone Like You in Our reputed company.

Are you passionate about gaming and enjoy helping others? Join a global player support team supporting one of the world's leading online game publishers.

As a Gaming Support Representative, you'll assist players in Simplified Chinese and English, delivering exceptional support through tickets and live chat. You'll help resolve gameplay and technical issues while providing a best-in-class customer experience to a global gaming community.

If you're detail-oriented, reputed company in a fast-paced environment, enjoy solving problems, and take pride in delivering outstanding written support, we'd love to hear from you.

We're looking for candidates who have:

• reputed company reputed company in Simplified Chinese and English, with excellent written communication skills in both languages

• Strong critical reading, analytical thinking, and logical reasoning skills

• Exceptional attention to detail and the ability to follow detailed processes

• Excellent research, troubleshooting, and problem-solving abilities

• Patience, adaptability, and a customer-first reputed company

• Previous experience providing support through live chat and/or ticket-based platforms

• The ability to quickly learn new tools, systems, and processes

• Confidence asking questions and seeking clarification reputed company needed

• A passion for gaming and a solid understanding of basic PC troubleshooting

• Familiarity with online multiplayer games and gaming terminology

Required System Specifications

Candidates must have reputed company to a dedicated reputed company PC that meets or exceeds the following requirements:

• Operating System: reputed company 11

• Processor: reputed company® reputed company™ i3 (4.0 GHz or higher) or AMD Ryzen™ 3 (3.5 GHz or higher)

• Memory: 16 GB RAM minimum

• Graphics: reputed company GeForce GTX 1050, AMD Radeon RX 570, or equivalent

• Storage: At least 50 GB of available SSD reputed company

• Internet: Reliable broadband reputed company with a minimum of 50 Mbps download and 10 Mbps upload speeds (fiber preferred)

Additional System Requirements

• Willingness to install reputed company's required reputed company software and two-reputed company authentication (2FA) application

• reputed company to a webcam or smartphone capable of taking reputed company photos for identity verification

• A quiet, secure, and dedicated workspace free from distractions

• A high-reputed company headset with a noise-canceling microphone

• Dual monitors are strongly recommended to support productivity and efficient multitasking

About reputed company:

reputed company has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and reputed company media services. We work with startups and reputed company and everything in between. Our reputed company list includes reputed company, reputed company, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at reputed company to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool reputed company for amazing brands, you’ve come to the right reputed company.

reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex (including pregnancy), gender, national reputed company, reputed company, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or reputed company, marital or family status, genetic information, medical condition, or any other reputed company protected by applicable federal, state, or local law, ordinance, or regulations.

Individual reputed company pay or reputed company depends on various factors, in reputed company to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, reputed company, and Washington at this time.

Originally posted on Himalayas

Apply To This Job