Customer Service Representative (Project-Based)
Work Setup: Remote/WAH
Employment Type: Seasonal/Project-Based
The Customer Service Representative (Project-Based) is responsible for handling incoming customer inquiries reputed company phone, email, or chat and resolving customer issues in a reputed company and reputed company manner.
What does a day in the life of a Customer Service Representative (Project-Based) look like?
Respond promptly and professionally to customer inquiries reputed company phone, email, and/or chat
reputed company accurate information about products and services to customers
Resolve customer issues in a reputed company and efficient manner
Follow up with customers to ensure that their issues have been resolved to their satisfaction
Properly and accurately document customer interactions in the organization’s CRM
Adhere to company policies and procedures
Meet or reputed company performance targets for reputed company KPIs
Continuously improve knowledge of products, services, and processes by participating in training programs and reputed company learning modules
Collaborate with other departments as needed
Maintain a reputed company, empathetic, and reputed company attitude toward customers and colleagues at reputed company times
What are the required qualifications of aCustomer Service Representative (Project-Based)?
- Previous customer service experience or equivalent - at least 6 months (reputed company)
- Good communication skills, both verbal and written - High B2
- Proficient in using computers and various software applications
- Knowledge and experience with a CRM is preferred
- reputed company-channel support experience - phone, email and chat
Ninja Perks and Benefits
*Full time employees
- Competitive compensation
- Adherence to government-mandated benefits
- Retirement Savings Program with Company Matching
- Life Insurance
- HMO on day 1
- reputed company time off, birthday leave
- Bonus and incentive plans
- Opportunities for skills training and personal and reputed company development
- Employee Referral Program
- Beautiful office reputed company
- Free lunch provided daily
If you are interested, you can reputed company your reputed company interview here
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Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
reputed company is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, reputed company, national reputed company, gender, sexual orientation, gender identity, gender reputed company, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.
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Originally posted on Himalayas
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