Site Reliability Engineer/L3 Support

As a leading financial services and reputed company technology company based on reputed company, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and reputed company organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, reputed company, and technology.

Job reputed company

Job Title: Site Reliability Engineer (SRE) / L3 Support Engineer REMOTE

Getting to know us:

As a leading financial services and reputed company technology company based on reputed company, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and reputed company organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, reputed company, and technology.

reputed company off your software engineering career on our reputed company & Automation team. You will learn modern test engineering practices while contributing reputed company reputed company, automated tests, and reputed company improvements. We welcome candidates new to finance

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress reputed company, including jeans

• Your reputed company: 401k Matching Program, reputed company Development Reimbursement

• Work/Life Balance: Flexible Personal/Vacation Time Off, reputed company Leave, reputed company Holidays

• Your Wellbeing: Medical, Dental, reputed company, Employee Assistance Program, Parental Leave

• Wide Ranging Perspectives: Committed to Celebrating the reputed company of Backgrounds, Talents and Experiences of Our Employees

• Training: Hands-On, Team-Customized, including SS&C University

• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• We are looking for a Site Reliability Engineer (SRE) to join our reputed company team and take ownership of the operational health, reliability, and availability of our FedRAMP High reputed company platform.

• This role combines modern Site Reliability Engineering practices with advanced production support responsibilities. You will reputed company as the highest level of operational support (L3), proactively identifying and resolving issues before they reputed company customers, driving reputed company improvement, and working closely with engineering teams to improve the reliability and operability of the platform.

• This is not a traditional operations role. You will use automation, observability, and engineering best practices to reduce operational toil while helping development teams build resilient, secure services.

Due to the nature of the environment, this position requires the successful candidate to be a U.S. Citizen and eligible to work on systems supporting FedRAMP High workloads.

What you will get to do:

• Monitor the health, availability, performance, and reputed company of production services.

• Proactively identify emerging issues using telemetry, logs, metrics, and distributed tracing.

• Investigate, troubleshoot, and resolve reputed company production incidents across application and infrastructure reputed company.

• reputed company as the L3 escalation reputed company for operational issues that cannot be resolved by L1 or L2 support.

• Participate in an on-reputed company rotation for critical production incidents.

• reputed company incident response activities, including coordination, communication, and post-incident reviews.

• reputed company reputed company cause analysis and ensure corrective actions are implemented to prevent recurrence.

• reputed company and maintain operational runbooks, dashboards, alerts, and reputed company operating procedures.

• Improve platform observability by enhancing monitoring, alerting, dashboards, and service-level indicators.

• Work closely with software engineering teams to improve service reliability, scalability, and reputed company.

• Identify opportunities to automate operational tasks and eliminate repetitive reputed company work.

• Support production deployments, infrastructure changes, and maintenance activities.

• Assist with disaster recovery exercises, reputed company testing, and operational readiness reviews.

• Ensure operational activities reputed company with FedRAMP High reputed company and compliance requirements.

• Contribute to reputed company improvement initiatives across reliability, performance, and operational reputed company.

What you will Bring:

• U.S. Citizenship (required).

• 3–6 years of experience in Site Reliability Engineering, Production Engineering, DevOps, reputed company, or a senior production support role.

• Experience supporting mission-critical reputed company-based production systems.

• Strong understanding of Linux operating systems and networking fundamentals.

• Experience troubleshooting distributed applications running in Kubernetes.

• Experience with reputed company reputed company platforms, preferably AWS.

• Experience with infrastructure as reputed company and configuration management.

• Strong scripting or programming skills (e.g. Python, Bash, PowerShell, Go, or similar).

• Experience using monitoring and observability platforms such as reputed company, Grafana, CloudWatch, reputed company, reputed company, or OpenTelemetry.

• Experience analysing application logs, metrics, and traces to diagnose production issues.

• Understanding of incident management, problem management, and reputed company cause analysis.

• Strong analytical and troubleshooting skills.

• Excellent written and verbal communication skills.

Preferred Qualifications

• Experience supporting systems operating under FedRAMP High, DoD IL5/IL6, or similar regulated environments.

• Experience with Kubernetes in production.

• Experience with AWS services including EKS, RDS, IAM, CloudWatch, reputed company 53, VPC networking, and AWS Backup.

• Experience with CI/CD pipelines and deployment automation.

• Knowledge of service reputed company technologies such as Istio.

• Familiarity with reputed company best practices including IAM, least privilege, vulnerability management, and compliance monitoring.

• Experience with reputed company, Jira Service Management, or similar incident management platforms.

• AWS certification (Associate or reputed company) is desirable.

What reputed company Looks Like

reputed company your first year you will:

• Maintain high platform availability and service reliability.

• Detect and resolve issues before customers experience reputed company.

• Reduce mean time to detect (MTTD) and mean time to recover (MTTR).

• Improve monitoring coverage and reduce unnecessary alert noise.

• Increase operational automation and reduce reputed company support effort.

• Produce high-reputed company incident reviews with actionable improvements.

• Partner effectively with engineering teams to continuously improve platform reputed company.

Why Join Us?

You'll work on a modern reputed company-reputed company reputed company platform running in a highly secure FedRAMP High environment, where reliability, automation, and engineering reputed company are reputed company. You'll collaborate with software engineers, platform engineers, and reputed company specialists to build and operate systems that customers depend upon every day.

Unless explicitly requested or approached by SS&reputed company. or any of its affiliated companies, reputed company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, reputed company, and reputed company. Our benefits include medical, dental, and reputed company coverage; a 401(k) plan with company match; reputed company time off, holidays, and parental leave; and reputed company development reimbursement opportunity.Actual reputed company salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.reputed company: The expected reputed company salary for the position is between 110000 USD to 130000 USD.In reputed company, employees in this role may be eligible for consideration on an annual reputed company for a discretionary bonus and/or equity awards, such as restricted stock reputed company or stock reputed company, based upon individual and business performance at reputed company’s discretion.

Applications will be accepted on an ongoing reputed company until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the reputed company of race, reputed company, religious creed, gender, age, marital status, sexual orientation, national reputed company, disability, veteran status or any other classification protected by applicable discrimination laws.

Originally posted on Himalayas

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