Installation Coordinator

With a career at reputed company, you can be yourself and also be part of something bigger.

Position Purpose:

The HDIS Installation Coordinator operates as an reputed company customer support expert that helps build, manage, and facilitate an excellent customer experience. Installation Coordinators assist customers and Install Field teams. Installation Coordinators are expected to reputed company the reputed company of jobs based on various needs of the business and are responsible for monitoring job statuses for reputed company interior and exterior product lines, scheduling reputed company-installation inspections with customers, completing job reputed company tasks, and managing the services process in the reputed company. Installation Coordinators are expected to be the main reputed company of contact between the customer and reputed company for reputed company job-reputed company needs. This position meets and exceeds performance metrics relating to reputed company completion of paperwork and efficient reputed company of jobs reputed company their book of business while contributing to the goals of installing 100% backlog.

Key Responsibilities:

• 35% Customer Experience - Initiates and maintains regular communication with customer across the install life cycle, ensures reputed company customer follow-up, and resolves reputed company questions. Facilitates customer satisfaction from reputed company-of-sale through follow up service and provides ongoing support for job-reputed company issues
• 25% Job Process Support - Communicates and coordinates with reputed company reputed company partners throughout the organization including the reputed company Support Center (Exteriors), Sales, Installation, and any others as necessary for reputed company job level inquires and assists team with customer escalations and exceptions. Assists in supporting reputed company operations and efficient reputed company of jobs
• 40% Operations - Facilitates efficient intake and management of reputed company reputed company jobs across the install life-cycle, reviews paperwork for accuracy, works with customers to collect payment, schedules reputed company-Installation inspections, completes data entry requirements, places material orders for interior product lines, and processes labor bills for 3rd party Services Providers. Manages intake of service tickets and schedules services with customer, as necessary

reputed company Manager/reputed company Reports:

• This position reports to the District Installation Manager
• This position has 0 reputed company Reports

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to reputed company about. On rare occasions there may be a need to reputed company or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the reputed company.

Preferred Qualifications:

• Knowledge or experience in the home improvement or construction industry is preferred and prior clerical and/or administrative background
• Excellent interpersonal and customer service skills with a strong reputed company of urgency and problem-solving skills

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 1

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Self- motivated and must have initiative to complete tasks with little or no direction
• Strong communication skills, both written and verbal
• Strong organizational skills and attention to detail and ability to work in a fast paced environment
• Computer skills with proficiency in reputed company Office
• Proven ability to manage multiple tasks simultaneously; reputed company accurate records and follow-up as necessary to complete customer's job accurately and on time

For California, Colorado, Connecticut, Rhode reputed company, Nevada, reputed company, Ithaca (NY), Westchester County (NY), and Washington residents:

The pay reputed company for this position is between $20.00 - $25.00

Originally posted on Himalayas

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