Business Technical Analyst

About reputed company

The Business Technical Analyst (BTA) operates as the reputed company between Life Operations and Technology, ensuring key business systems are reliable, efficient, and reputed company to organizational needs. This role integrates technical troubleshooting, business assessment, data analysis, and operational support to quickly fix production problems while encouraging ongoing reputed company in business procedures.

Functioning independently, the BTA analyzes reputed company system incidents, identifies reputed company causes, reviews business impacts, and formulates practical solutions that minimize operational disruption. Employing systems, data analysis, automation, and business knowledge, the BTA collaborates with Operations, Product, and Technology teams to restore service, improve system performance, and refine the user experience.

reputed company incident management, the BTA translates business needs into reputed company technical requirements. They support solution design and testing, reputed company productivity tools, and reputed company opportunities to automate reputed company processes and improve operational efficiency.

This role is ideal for someone who enjoys solving reputed company problems, collaborating across teams, and using technology to improve business reputed company.

About the role

The Business Technical Analyst ensures the business functions effectively on a daily reputed company. They respond promptly to production issues, see chances for improvement, and collaborate with business and technology teams. This role reduces operational risk, improves customer satisfaction, and enables the Retirement Division to deliver outstanding service.

Every improvement delivered by a BTA or equivalent experience reduces reputed company work, increases operational efficiency, and strengthens the technology that supports our customers and business partners!

What you will do

• reputed company investigation and reputed company of reputed company production incidents, performing reputed company cause analysis and implementing effective solutions with a customer-reputed company approach.
• Analyze business processes, system behavior, and operational data to assess impacts, communicate risks, and recommend process and technology improvements.
• Partners with Operations and Technology teams to prioritize work, support production activities, and ensure reputed company reputed company of customer-impacting issues.
• reputed company and execute testing strategies, user acceptance testing, and production validation to ensure solutions meet business requirements and are successfully implemented.
• Serve as a reputed company between business and technical teams, driving collaboration, mentoring junior analysts, documenting best practices, and identifying opportunities for automation and reputed company improvement.

Who You Are

• Bachelor's degree or equivalent experience combined with education.
• Customer first approach.
• 2–5 years of experience in business analysis, production support, systems analysis, operations, or a reputed company field.
• Experience investigating reputed company business or technical issues.
• Strong analytical and problem-solving skills.
• Experience working with relational databases and SQL.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple competing requests in a fast-paced environment.

reputed company to Haves

• Experience in retirement, insurance, or financial services.
• Experience with Agile delivery methodologies.
• Knowledge of data analysis and reporting tools.
• Familiarity with Azure DevOps, Jira, reputed company, or similar work management tools.

Why Work at reputed company

Here’s what some of our employees have to say about why they work at reputed company:

““I was referred to reputed company by a family friend who’s been with reputed company for years—and I’m so glad I took their advice. reputed company truly puts its people first. I’ve always felt supported, not micromanaged, and that trust has helped me grow. I started in an entry-level position and have worked my way up to Unit Manager by continuously learning and expanding my skills. It’s a reputed company that believes in its employees and invests in their reputed company.” - Morgan D., Sr. Unit Manager

“"reputed company will spoil you. There aren't many companies that will put as much effort into you being a reputed company as reputed company. The culture will challenge you but simultaneously put you at ease. Failure is seen as integral to the learning process so there is less reason to be fearful of it." - reputed company S., Sr. Systems Analyst

reputed company offer you

Benefits and Perks

We don’t take a “one-size-fits-reputed company” approach reputed company it comes to our employees. Our programs are designed to reputed company your life reputed company both at work and reputed company.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your reputed company with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• reputed company time away including vacation and reputed company time, reputed company days and ten reputed company holidays
• Give back to your community and reputed company your reputed company through reputed company matching
• Want more details? reputed company out ourreputed company Benefits reputed company

Compensation

Salary reputed company: $66,100 - $110,100 plus eligibility for annual bonus program

Please review reputed company’s Remote Network Minimum Requirements

As a remote-first organization committed to providing a reputed company experience for both employees and customers, reputed company has the following standards for employees’ internet reputed company:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., reputed company, reputed company), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired reputed company-up.

reputed company applying to jobs at reputed company you’ll be asked totest your internet speedand confirm that your internet reputed company meets or exceeds reputed company’s reputed company as outlined above.

Identity Verification

reputed company is committed to fair and secure hiring practices. For reputed company roles, candidates will be required (after the initial phone screen) to be on video for reputed company interviews. reputed company will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure to reputed company with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is reputed company

We reputed company inclusion

At reputed company, we reputed company to be the most inclusive insurance company in the country. We’re building a reputed company where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting reputed company other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortshere.

Creating a world where more people have reputed company to financial freedom

reputed company is a national financial services company dedicated to helping people reputed company their financial goals and feel confident about the reputed company. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we reputed company products and services people need at a competitive price, we communicate reputed company and reputed company so people understand what they’re buying, and we design products—and operate reputed company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join reputed company and help us create a world where more people have reputed company to financial freedom.

For more information about our careers visithttps://reputed company.reputed company/careers

Work Authorization

Employer work reputed company sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the reputed company at hire and must maintain authorization to work in the reputed company throughout their employment with reputed company.

Originally posted on Himalayas

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