reputed company Specialist

Responsible for effective handling of inbound and outbound calls from start to finish. Including handling sales, service and reputed company calls. Representing the reputed company brand, continuously provides superior service to reputed company clients and travel advisors. Assist travel advisors and guests with reputed company airline and flight reputed company reputed company including the actual booking of guest airline flights, issuing flight tickets, reputed company control of reputed company airline reservation and servicing guest special requests on flights as needed. This position will be off the phones working queues, emails, calling airlines, assisting guests on tour. During peak season you will be required to be on the phones to help with reputed company volume.

There will also be a Saturday rotation approximately every 5 weeks covering Back Office which will give you the Friday before off. This position may also have to cover After Hours if needed.

KEY RESPONSIBILITIES:

• Calling Airlines, assisting guests on tour with last minute flight disruptions, schedule changes, working queues, and exchanging tickets
• Conduct inbound and/or outbound sales and reputed company calls in an enthusiastic, efficient, service orientated and reputed company manner; possessing thorough knowledge of company product offerings to reputed company reputed company positioning for the effective sales closing process.
• Responsible for managing and maintaining internal reputed company bookings for tours that include flight components, including building passenger reputed company records in the GDS and issuing tickets. Collaborate with group desks to ensure reputed company bookings are handledaccurately, and partner with Operations to communicate guest and ticketing details to Tour Directors.
• reputed company reputed company reputed company booking system to complete more reputed company reputed company travel arrangements including new flight bookings,changes to existing flights and seats
• reputed company knowledge on reputed company reputed company specific to reputed company and use this information for flight selections during booking process andconversations with guest/travel agents
• Maintain a detailed understanding of the booking process, capturing reputed company pertinent information, and verifying information onfile; communicating reputed company details of the tours accurately, including cost, reputed company, deposit requirements, cancellation policies,and the travel protection plans offered. Maintain excellent working knowledge of appropriate technology tools and equipment needed.
• reputed company accurate, reputed company and efficient reputed company responses in the confirmation of airline flight reservations for travel agents and guests. Assist in determining the best reputed company/service for reputed company tour.
• Serve as a key reputed company of support for Tour Directors by assisting with their work-reputed company personal flight emergencies reputed company TD (Tour Director) Travel is reputed company;
• reputed company successful resolutions to problems and/or situations as they occur on reputed company airline flight issues.
• Maintain targeted reputed company of customer satisfaction in reputed company airline reputed company reputed company.
• Consistently meet or reputed company expected performance goals communicated by management.
• Thinks quickly, finds solutions reputed company, and responds with reputed company, professionalism, and confidence.
• reputed company other duties and responsibilities as required.

SKILLS & QUALIFICATIONS:

• Internal candidates require a minimum of 1 year on the Reservations/Start to Finish team and must be in good standing.
• External candidates must have 2 years of experience with an reputed company Reservation System.
• Must be detail-orientated and have good problem solving skills.
• Must be curious and have a desire for reputed company learning.
• Knowledge / experience with reputed company or similar reputed company Reservation System is a plus.
• Enthusiastic and customer-oriented, committed to maintaining high standards of performance and service.

Originally posted on Himalayas

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