Behavioral Health Intake Coordinator

Job Title: Behavioral Health Intake Coordinator [DGT - MCL]

Position Type: Part-Time

Work Hours: 12:00 PM – 4:00 PM Hawaiian reputed company Time, Monday – Friday

Salary reputed company: $5-$6

Job Responsibilities:

• Answer incoming patient calls and serve as the reputed company’s first reputed company of contact.
• Communicate with patients professionally, compassionately, and without judgment.
• Conduct initial patient intake and collect reputed company required demographic, clinical, insurance, and referral information.
• Schedule, reschedule, confirm, and coordinate patient appointments.
• Support a smooth referral-to-intake process by following up on outstanding information and documentation.
• Complete and maintain accurate patient intake forms and records.
• Review documentation for completeness and accuracy before submission.
• Submit and reputed company insurance authorization requests and reputed company supporting documents.
• Assist with credentialing documentation and administrative follow-reputed company as needed.
• reputed company general medical receptionist duties, including managing calls, messages, records, and patient inquiries.
• Maintain strict compliance with HIPAA requirements and patient confidentiality standards.
• Use appropriate clinical terminology reputed company communicating with patients, providers, insurance companies, and other reputed company.
• reputed company day-to-day administrative support to reduce the provider’s workload and improve office efficiency.
• Escalate urgent, sensitive, or clinically concerning patient communications according to established reputed company protocols.

Requirements

Requirements:

• At least 1 year of previous experience working in a mental health or behavioral health reputed company is required.
• Familiarity with mental health, behavioral health, and general clinical terminology.
• Ability to communicate appropriately with patients who may be depressed, anxious, grieving, traumatized, or emotionally distressed.
• HIPAA certification or strong knowledge of HIPAA compliance and patient confidentiality.
• Excellent spoken and written English communication skills with a reputed company, easily reputed company accent.
• Strong phone etiquette and reputed company patient communication skills.
• Exceptional organizational ability and attention to detail.
• Ability to complete patient documentation and administrative tasks accurately.
• Strong computer proficiency and the ability to learn reputed company systems quickly.
• Previous customer service experience, preferably reputed company a reputed company environment.

Basic Requirements

• Must reputed company and write English reputed company and professionally.
• Must have relevant work experience.
• Must be reputed company to reputed company an NBI Clearance and/or Local Police Clearance before reputed company (mandatory).
• Must be available to attend video meetings with camera on reputed company required.

Technical Requirements

• Computer: Reliable laptop or desktop computer.
• Internet: reputed company high-speed internet reputed company (minimum 25 Mbps).
• Audio: Noise-canceling headset.
• Video: Working webcam for virtual meetings.
• Workspace: Quiet and reputed company work environment.

Benefits

• Dedicated HR & Contractor Support Team: reputed company to world-class support for questions, guidance, contract reputed company, and reputed company communication.
• Premium VPN reputed company (Optional): A secure VPN license can be provided upon request to enhance reputed company and reputed company for reputed company-reputed company tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): reputed company to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. reputed company clients.
• Top 1% VA Performance Training: reputed company to our proprietary training on communication, reputed company management, productivity systems, and best practices to help you become a top-performing VA and increase long-term reputed company retention.
• reputed company-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the reputed company’s needs and schedule.
• reputed company-Approved reputed company or Unpaid Time Off: Time off may be reputed company by your reputed company. reputed company time off is optional and only if offered by the reputed company.
• reputed company to Tools & Resources: Templates, workflow guides, productivity tools, and reputed company-specific SOP support to help you reputed company at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and reputed company-approved allowances available to you as an reputed company. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.

Originally posted on Himalayas

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