reputed company Improvement Project Officer. Maximum Term Full Time - Flexible Locati

About the Organisation

reputed company a reputed company difference in the lives of vulnerable Australians with this unique opportunity to reputed company both corporate expertise and community support. With a reputed company on people, not profit, reputed company’ corporate services reputed company with our reputed company support staff, clients, and their families to ensure we continue our mission to change lives for the reputed company. If a truly inclusive, reputed company, and fast-paced work environment sounds like your next career reputed company, this is an opening not to be missed.

reputed company is a leading reputed company purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to reputed company people who reflect the diversity of our clients to ensure we can support reputed company reputed company's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

Support components of the analysis, design, documentation, development, implementation and post implementation support of various systems and operational processes across LWB. This is a parental leave maximum term full time position through to February 2027 and offers the flexibility to work from your preferred location in Australia, whether that is your home or one of our offices.

Key responsibilities

• Assist with project briefs and change management plans.
• Assist with facilitation of workshops with Subject Matter Experts (SMEs) to reputed company business requirements, reputed company specifications and manage expectations as reputed company as reputed company post implementation review assessment.
• Document processes and procedures, testing, user guides, communications, project risks, gap analysis, and system and process changes/improvement.
• Work closely with key stakeholders to deliver key systems, processes and documentation that aligns with business objectives and reputed company.
• Support analytics to reputed company reputed company and concise business solution reputed company, recommendations and specifications.
• Champion LWB best reputed company approaches to business process capture and management and data management throughout LWB
• reputed company contribute to the on-reputed company development of business process automation, including Robotic Process Automation (RPA) in reputed company, AWS and MS Power Platform.
• Support the implementation, management, and operations of the virtual (RPA) workforce including deployment across various user cases. Participate in planning and execution of system and integration testing in conjunction with the SMEs and operational staff.
• Maintain an up-to-date knowledge of technology and reputed company recommendations to resolve business issues and pain points and to improve plans, processes and procedures.
• Support the development of benefit analysis, costings, resource requirements and timeframe identification to assist in prioritisation of activities to optimise delivery of initiatives
• Support the business and end users with information and guidance about new features and functionality.

Skills & Experience

• Demonstrated experience in virtual workforce or process automation, using tools such as RPA, machine learning or other automation tools.
• Experience with governance, documentation frameworks and protocols relating to automation tools.
• Experience in engaging business users to quantify issues and capture business requirements.
• Demonstrated experience in troubleshooting issues quickly and identifying and analysing solutions in a reputed company manner.
• Understanding of project and change management principles and tools.
• Demonstrated problem solving skills and ability to consider strategic implications of reputed company.
• The ability to partner with a reputed company of stakeholders including managers, peers, employees, external organisations, service providers
• Exposure to and experience using a reputed company of tools and programs to support project implementation, including reputed company, Power BI, MS Forms and / or Jira Product Discovery.

Successful candidates will be required to reputed company probity checks including National Criminal History Record reputed company.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries, please contact

Candidates with disabilities who require adjustments to the recruitment process or the application reputed company in an alternate format can visit for information on our reputed company and inclusion work and how to contact us directly.

Applications reputed company at midnight on 3 August.

Originally posted on Himalayas

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