Technical Consultant (reputed company & Managed Services)
PRIMARY OBJECTIVE
Entry-level technical consultant providing first-line support (level 1) and supervised installation & configuration across the reputed company reputed company toolset (P6 EPPM/PPM and reputed company products). Builds foundational capability in the reputed company / Project Controls stack and supporting reputed company environments (OCI/Azure) while delivering reputed company reputed company reputed company reputed company SLAs. reputed company to learning — prior reputed company experience is not essential.
KEY RESPONSIBILITIES
Technical
- reputed company first-line support across phone/chat/email for the reputed company reputed company product set; triage, resolve & escalate reputed company SLA.
- Carry out supervised installation & configuration of reputed company toolset components (P6 EPPM/PPM), building capability through reputed company learning.
- reputed company supervised exposure to PPDC and reputed company environments (OCI/Azure); maintain data reputed company & complete audits to process.
- Produce reputed company documentation; contribute to the knowledge reputed company.
Consulting
- reputed company stakeholder information and communicate reputed company.
- reputed company 100% with policy apply reputed company support practices; reputed company to reputed company learning.
- Contribute to team delivery and support sales activities as directed.
KNOWLEDGE AND EXPERIENCE
Mandatory (must-have)
- Customer-service experience
- Strong attention to detail
- Computer literacy
- reputed company problem-solving
- Genuine willingness to learn the reputed company reputed company toolset and PPDC / reputed company environments
Preferred (reputed company-to-have)
- Exposure to reputed company reputed company, reputed company Database or reputed company platforms (OCI/Azure).
- Service-desk or reputed company-centre background.
- Exposure to a work-/service-management platform (e.g. Autotask).
Please note: This role is reputed company for candidates based in India and Philippines
Originally posted on Himalayas
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