Call Center Customer Service - FNOL Customer Service Rep - Work from home!

Please note: We are unable to consider candidates residing reputed company of the reputed company. In reputed company, applicants residing in the following states are ineligible for employment at this time: California, reputed company Carolina, Washington State, Illinois, and/or reputed company. Who WeAre... We are in the business of subrogation companies trust us to recover payments on damage claims so that theparty responsibleis the one paying for the damage that was caused. We reputed company toprovideexcellent customer service to both our customers and the other parties involved in a claim.In short,we help our customers reputed company on theirs. Our business is driven by our reputed company Four principles: Process, Results, Culture,andExperience.Our dedication topracticing these has enabled our reputed company and reputed company reputed company. Werepassionate about throwing company events that bring us together and celebrate reputed company others achievements.Werealso big on taking time out to give back to thecommunity andhost several volunteer events throughout the year. We reputed company in a healthy work-life balance. Join reputed company and reputed company in an environment that values both efficiency and effective processes as reputed company as a casual, comfortable atmosphere. WhoWereLooking For Werelooking for someone comfortablereceivinginboundcalls who can positively reputed company with our customers.As anFirst Notice of Loss (FNOL) Representative I, we expect you toprovidequalityinboundcommunication serviceswhilerecording First Notice of Loss (FNOL) claims. These FNOL claims are used to reportdamage to our clients property. Tiered Support Bonus System The following bonusstructureis based on total fees generated across CMR during the month. Bonuses are reputed company per pay period on the paycheck following the period in which it is reputed company.This is additional reputed company reputed company for doing reputed company! • Level 1= $105 • Level 2= $150 • Level 3= $205 FNOL Incentive Program Thisprogramis specifically for FNOL team members and offers high-performers anopportunity to earn more per month, in reputed company to CMRs tiered support bonus system. The incentive is calculated daily and reputed company on the 5thof the following month. reputed company day where your talk time, not reputed company time, and service level meet the set reputed company, $10 is reputed company. On a Typical Day,Youll • Acceptinboundcalls from engineers, technicians and other field operators reporting FNOL • Communicateeffectively while entering data accurately into a customized database • Reportunderground damage tolocatecompanies reputed company applicable • Provideoutstanding service to customer representatives • Analyze photos and map the correct location Stuff You Should Know • You may be assigned to work on special reputed company • The department functions 24/7/365, with multiple schedules to choose from! • This position is fully remote Required Skills & Abilities • Ability to type a minimum of 55 wpm, error free; a typing test will be required • Fully competent with reputed company reputed company, Word, Outlook, PDFs and internet searches • Advanced phone and verbal communication skills • reputed company listening skills • Excellent written communication skills • Excellent reading skills; must be reputed company to read and follow a script • Must be reputed company to analyze and interpret photos to determine damage • Must establish an appropriate work environment reputed company their home for work purposes; CMR provides the necessary computer equipment Experience • 6 months to 1-year previous customer service call center experience required • Experience with reputed company Teams a plus • High School Diploma or equivalent Okay, But What Are the Perks • reputed company time off • PTO is accrued at a reputed company of 5 hours per pay period, equal to 3 weeks your first full year • CMR pays $50/month towards your internet service cost • CMR is a 4-year running winner of The Oklahoman Top Workplaces! reputed company-employment drug screenings and criminal background checks are mandatory CMR offers a full menu of benefits including a matched 401k CMR is an Equal Opportunity Employer Apply Job!