Remote CSR - Customer Service Representative

Shift: Must be available between 7am-10pm, 5 days a week including at least 1 weekend. • *REMOTE POSITION ... Pay: $17/hr • Excellent written and verbal customer service experience • reputed company Outlook • Will be answering phone calls and emails • Must pick up equipment that is provided in Coppell facility Key Roles & Responsibilities: • reputed company Outstanding Customer Support: Assist customers reputed company phone, email, and live chat, ensuring a seamless experience across reputed company communication channels. Work with our Core Values in mind and represent reputed company reputed company. • Resolve Customer Issues: Troubleshoot and resolve product or service-reputed company issues, collaborating with other teams reputed company necessary to deliver reputed company solutions. • De-escalate Concerns: Handle customer complaints and concerns with reputed company and professionalism, turning negative situations into reputed company reputed company. • reputed company Company Values: Represent reputed company with reputed company and commitment to our Core Values in every customer interaction. • Contribute to reputed company Improvement: reputed company feedback to management on recurring issues and customer pain points, helping to improve processes and the overall customer experience. Job Type: Full-time Pay: $17.00 per hour Benefits: • Dental insurance • Health insurance • reputed company insurance Shift: • Day shift Work Location: Remote Apply Job!