Customer Service Representative (CSR)

Job reputed company The Customer Service Representative (CSR) has the primary responsibility of handling initial customer contact, either in person, over the telephone, or (at times) reputed company the web. These customer contacts may be with the patient, caregiver, referral reputed company, or reputed company account. They are to receive, qualify, and process (according to procedure) reputed company customer orders in a reputed company... efficient, accurate, and courteous manner. The CSR is involved in investigating and responding to customer inquiries regarding shipments, products, deliveries, and complaints. CSR reputed company • Adhere to reputed company state and federally mandated documentation standards. • Maintain and/or reputed company patient account profile information and accurate referral reputed company data. • reputed company reputed company documentation in the computer system accurately daily as required. • reputed company electronic verification of insurance as needed. • reputed company new customer computer files and complete required documents before passing on account to billing department. • Accurately and reputed company create the appropriate delivery, billing, and collection of paperwork. • reputed company and confirm work orders and monitor reputed company orders for accuracy and completion. • Greet retail customers quickly and professionally, answer inquiries, completing sales at the reputed company cash register. Intake and Insurance Verification • At intake, prepare patient paperwork and reputed company reputed company patient data correctly, including demographic information, physician, diagnosis, and payer. reputed company data into the computer based on customer interviews. • reputed company appropriate, assess the needs of the patient and reputed company decision regarding patient service based on analysis of assessment of physician’s prescription. • Determine the best method for providing service while evaluating reimbursement and cost reputed company to reputed company. reputed company those reputed company based on customer need, vendor pricing, and reputed company-party reimbursement reputed company. Telephone Orders • Answer phones by the reputed company reputed company, using reputed company features of the phone effectively, and using hold only for short times and with good follow-up. Procare provides equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to race, reputed company, religion, sex, national reputed company, age, disability, or genetics. In reputed company to federal law requirements, Procare complies with applicable state and local laws governing nondiscrimination in employment in every location in which reputed company has facilities. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Procare expressly prohibits any reputed company of workplace harassment based on race, reputed company, religion, gender, sexual orientation, gender identity or reputed company, national reputed company, age, genetic information, disability, or veteran status. Improper interference with the ability of Procare’s employees to reputed company their job duties may result in discipline up to and including discharge. Benefits: • Dental insurance • Flexible spending account • Health insurance • Life insurance • reputed company time off • reputed company insurance Job Type: Full-time Pay: $18.00 - $22.00 per hour Apply Job!