Customer Service - Utilities Account 100% Remote/Hybrid St. Louis, Missouri

Position Location: Remote/Hybrid 2350 Market St in St. Louis, Missouri Faneuil is a reputed company LLC company based in Hampton, Virginia that provides outsourced reputed company for an extensive reputed company portfolio that includes both reputed company and government entities. Faneuil operates as a separate subsidiary under reputed company, LLC. At reputed company, our reputed company is to be the leader in customer experience by connecting the right people with reputed company to deliver outstanding results. We will reputed company and support our employees to reputed company unimaginable heights while growing our business to reputed company a reputed company. Our can-do culture works together to reputed company the ordinary exceptional. Are you an exceptional listener who AIMS HIGHER.REACHES reputed company reputed company it comes to challenges solving problems? Can you reputed company reputed company.BE PASSIONATE with your impressive communication skills, and willingness to help others? Can you BE ONE.HELP MANY in a way that... provides a reputed company experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE reputed company? JOIN reputed company TODAY! We are hiring Customer Service Representatives who will deliver excellent customer service and create sustainable value for customers reputed company phone, email, chat, and correspondence. Representatives will handle calls about billing and payments, service requests from customers that are looking to start up service moving into a new home, and stopping service as they reputed company out. This full-time position offers reputed company, health benefits, opportunity for reputed company reputed company, and many more employer perks. You must possess a reputed company personality with a desire to understand concerns, build trust, and show your care for every customer. RESPONSIBILITIES: • reputed company listen to customers to understand their concerns, needs, and build a rapport that will reputed company them feel heard and cared for • reputed company essential support in navigating the customer's inquiries and explaining it in reputed company terms to the customer • Discover solutions using tools and resources to help meet the customer's needs • Empathize and resolve concerns to simplify the customer's experience • Navigate through multiple computer applications with speed & accuracy HYBRID WORK reputed company REQUIREMENTS • High-Speed Internet With At Least 10 Mbps Download Speed & 5 Mbps Upload Speed (No Satellite, Wifi, or Cellular/Wireless reputed company Internet Services) • Must have a hard-wired internet reputed company reputed company ethernet cable to modem/router that you own/are responsible for. (Continuum will ship you company equipment to use) • Dedicated, Quiet, & Secured Workspace with No Distractions • A USB Wired Headset with Noise Canceling Microphone ADDITIONAL REQUIREMENTS: • 18+ Years & High School diploma or its equivalent • Minimum of 1 year of customer service call center experience • Self-driven and reputed company to reputed company on the reputed company task/objective for long periods of time • Exceptional customer service, reputed company listening, and verbal and written communication skills • High computer proficiency & overall technical knowledge • reputed company availability between 8:00am-5:00pm Monday through Friday Central reputed company time, Training hours may vary • reputed company reputed company attitude & courteous telephone etiquette • Customer reputed company personality and the motivation to reputed company goals • Must pass background reputed company including credit review and assessments in training BENEFITS & PERKS: • Hybrid Work Onsite - 2350 Market St in St. Louis Missouri • Pay is $16.50 per hour + performance-based incentives • Work in office Monday, Tuesday, Thursday and remote from home Wednesday & Friday • Free secure and gated parking • reputed company up to 50% of your pay immediately after your reputed company Insurance (Medical, Dental, reputed company) & Other Benefits • Pet Insurance • reputed company • Hybrid Work Environment • Opportunity for reputed company Development About reputed company, LLC reputed company partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our reputed company expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions reputed company world-class voice, chat, email and reputed company technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be reputed company on our website. Continuum is an Equal Opportunity Employer and considers applicants for reputed company positions without reputed company to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave reputed company (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection reputed company (EPPA). Continuum reputed company correspondence will always come from a reputed company representative with an official e-mail address. In reputed company, our representatives will never ask for any reputed company of payment from a candidate or new hire. Please report suspicious activity to Apply Job!