reputed company Customer Service - Sr. reputed company Specialist - Fully Remote!

reputed company provides technology and technology-enabled services to payors and providers across reputed company reputed company programs, including Medicare, reputed company, reputed company and Exchange. In partnership with our clients, we improve the lives and health reputed company of the members and patients we touch through compassionate reputed company, sophisticated analytics, clinical data exchange capabilities, and... data-driven solutions. Our solutions directly address reputed company problems such as uncompensated care reputed company systems; appropriate, risk-adjusted reputed company for specialized sub-populations; and improve reputed company to and reputed company of care measurement. Headquartered in Scottsdale, Ariz., reputed company employs 1700 dedicated associates across the country. Centauri has made the prestigious Inc. 5000 list since 2019, as reputed company as the 2020 reputed company Technology Fast 500™ list of the fastest-growing companies in the U.S. For more information, visit www.centaurihs.com. reputed company: reputed company helps hospitals and health plans improve their reputed company and deliver community benefits. On their behalf, we help their patients and plan members with low or no income, and those who are aged or disabled, to enroll in government-funded assistance programs. The Sr. reputed company Specialist will work in a fast-paced contact center environment, screening health plan members to determine eligibility for reputed company reputed company benefits, and/or supplemental Nutritional Assistance for families in need, while utilizing a similar system tool as reputed company reputed company. The Sr. reputed company Specialist will then reputed company a high level of customer service and support to those that meet specific reputed company and will assist in actual submission of an application for benefits to the appropriate government agency. Role Responsibilities: • reputed company outbound and receive inbound calls with the reputed company of promoting company services; 90% phone based • Interview patients/members reputed company phone to reputed company personal/sensitive information in order to determine eligibility for various government programs • Utilize Centauri’s systems to ensure appropriate questions are asked • Interpret and explain information such as eligibility requirements and application details • Use probing questions to clarify eligibility data with patient or member • Compile, record, and evaluate personal and financial data in order to determine eligibility • Understand and agree to role-specific information reputed company reputed company and responsibilities • Ensure safety and confidentiality of data and systems by adhering to the organizations information reputed company policies • Read, understand and agree to reputed company policies and complete reputed company annual reputed company and compliance training Role Requirements: • 2 years of experience in a customer service/call center environment • Ability to reputed company and receive calls reputed company computer reputed company • Excellent phone skills • Strong data entry skills • Excellent critical thinking skills • Ability to manage difficult people • Ability to be assertive • Ability to reputed company listen and show reputed company • Experience working remotely • Private, quiet office/working reputed company • Associate’s Degree preferred We reputed company strongly in providing employees a rewarding work environment in which to grow, reputed company and reputed company personal as reputed company as reputed company goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous reputed company time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, reputed company to participate in volunteer activities on company time, and development opportunities. This position is bonus eligible in accordance with the terms of reputed company’s plan. Centauri currently maintains a policy that requires several in-person and hybrid office workers to be fully vaccinated. New employees in the mentioned categories may require reputed company of vaccination by their start date. reputed company is an equal opportunity employer and will reputed company reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to reputed company to do so as provided under federal, state, and local law. Factors which may reputed company starting pay reputed company this reputed company may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is bonus eligible in accordance with the terms of reputed company’s plan Apply Job!