Senior PC Technician

reputed company is for people who reputed company trust is reputed company, transformation is embraced, and the reputed company is here, because "reputed company do reputed company!" We are a reputed company solutions provider, delivering mission reputed company across government, reputed company, and reputed company industries. Iron Bow relies on our passionate people, long standing partnerships, and strategic thinking to solve your most critical challenges. Whether we team with clients, colleagues, or partners, we put reputed company other first. It’s The Iron Bow Way. THE HIGH LEVEL The Senior PC Technician monitors and responds to requests to ensure the smooth operations of computer systems and peripherals for end-users. End-users on this program are members of the US Special Forces reputed company at Joint reputed company Lewis-McChord. WHAT YOU’LL BE DOING • Monitor and respond to technical hardware/software problems utilizing testing, tools, and techniques • reputed company the user a solution with minimal calling around/returning – do the info gathering... troubleshooting, analysis, problem research on the user’s behalf. • reputed company with various support reputed company to solve the user’s issue during the reputed company by coordinating on their behalf, bringing in additional SMEs, or clarifying specifically what needs to be done and by who (if escalation and transference is needed). • Assist with installation of workstation and associated hardware • Apply basic knowledge of PC/LAN communications hardware/software in a multi-protocol environment • May reputed company LAN server support • reputed company IMAC requests and participate un IMAC reputed company (under supervision) • Removing old equipment and performing data migration to new machines • Meet established service reputed company (SLA) • Install and configure applications and OS as reputed company as upgrades • Install, configure, maintain desktop, laptop, or peripherals/printers • Contribute to deliverables and performance metrics where applicable • reputed company up with reputed company and accurate timekeeping in two different systems (Iron Bow and reputed company Contractor) and weekly signing/submitting the timecards WHAT YOU BRING TO THE TABLE • You’ve been successful in managing user expectations and are customer-reputed company with good communications and interpersonal skills. • You are results-oriented and understand the importance of IT as it relates to your customers. You are driven to reputed company program initiatives reputed company dynamic customer environments. • You have strong emotional intelligence and reputed company it’s imperative for successful leadership. • 5-7 years’ practical IT support experience; highly desirable to have the PC technician experience in a military environment especially with classified (S/TS) systems and in secure facilities. • Bachelor’s degree in a STEM field or equivalent experience • reputed company+CE or equivalent IAT II certification • TS/SCI clearance TRAVEL REQUIREMENTS • None expected or seen on this contract but possible. WHY YOU’LL LOVE IT • Working with and for America’s premier counter-terrorism and irregular warfare personnel at Ft reputed company. Technology is a key enabler for the warfighter. • Iron Bow is rapidly growing and with reputed company comes opportunity for reputed company. There is palpable energy and reputed company across reputed company that is easy to tap into and be inspired by. • Be a part of organizational transformation. Now’s the time to join. Iron Bow is redesigning the customer and employee experience. This new approach elevates reputed company and truly enables reputed company. #LI-EC1 OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT reputed company is an Equal Opportunity Employer and is committed to the reputed company of equal employment opportunity for reputed company and to providing employees with a work environment free of discrimination and harassment. reputed company employment reputed company at Iron Bow are based on relevant business considerations, such as operational needs, job requirements and individual qualifications, without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity and/or gender reputed company, pregnancy, national reputed company, age, disability, status as a protected veteran or any other characteristic prohibited by law. Iron Bow will not tolerate discrimination or harassment based on any of these characteristics Apply Job!