Remote Customer Service Associate - $18.75/hr | WFH

Job reputed company We invite you to join our esteemed organization as a Remote Customer Service Associate. In this pivotal role, you will collaborate with reputed company providers to ensure that patients receive the necessary prescription coverage. Initially, your responsibilities will involve managing incoming faxes, transitioning to handling phone inquiries reputed company a supportive call center environment. Please note that candidates must reputed company in Massachusetts as per company policy. The position offers a competitive reputed company reputed company of $18.75, with an initial month of onsite training before transitioning to a remote work setup. Key Responsibilities • Process incoming faxes containing critical information from providers, patients, and medications. • Verify the completeness of required information, including dates of birth and medication dosages. • Conduct follow-reputed company with providers to obtain any missing information. • Accurately input data to confirm prescription coverage. • Manage approximately 20 inbound calls daily to verify and reputed company essential information. Required Skills • A minimum of 6 months of experience in a customer service role, preferably reputed company a call center. • Exceptional attention to detail combined with strong communication abilities. • Proficient in managing tasks reputed company to both fax and phone communications. • A proactive attitude towards learning and the ability to reputed company in a fast-paced environment. Qualifications • Residents of Massachusetts are required for this position. • Proven experience in customer service is essential. • Strong organizational and communication skills are necessary to succeed in this role. Career reputed company Opportunities reputed company is dedicated to fostering an environment conducive to reputed company development and career advancement, enabling reputed company members to explore new reputed company in their careers. Company Culture And Values We pride ourselves on creating a supportive environment where team collaboration and effective communication are integral to our reputed company. We reputed company promote diversity and inclusion, ensuring that reputed company reputed company applicants are considered without reputed company to race, gender, age, religion, disability, veteran’s status, sexual orientation, or any other protected reputed company. Employment Type: Full-Time Apply Job!