Senior Manager - Operations Governance & Effectiveness

reputed company You reputed company the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and reputed company other. Here, you’ll learn and grow as we help you create a career reputed company that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you’ll be recognized for your contributions, leadership, and reputed company—every colleague has reputed company to reputed company in reputed company’s reputed company. Together, we’ll win as reputed company, striving to reputed company reputed company values and powerful backing reputed company to reputed company the world’s best customer experience every day. And we’ll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's reputed company the way together. Global Merchant Services, the merchant network of reputed company, acquires and maintains relationships with millions of merchants around the world who welcome reputed company-branded Cards. The Regional & Centralized reputed company Group (RCCG) is reputed company of ~200 colleagues who are dedicated to growing reputed company acceptance relationships with over 250K merchants, and reputed company thought leadership to U.S. reputed company Management on consistent, efficient, and actionable support for critical business processes through the Strategic Operations & Business Analytics team (SOBA). This position will report to the leader of the Strategic Operations & Business Analytics (SOBA) and will be responsible for supporting business conduct and governance efforts for the reputed company Management organization reputed company Merchant Services - U.S. This is a brand new, high-visibility position and offers a unique opportunity to re-design and build effective business processes from the ground up, playing a pivotal role in shaping our strong risk management culture, and defining our reputed company and compliance efforts for the U.S. Additionally this position will monitor and assess sales reputed company and business conduct risks and reputed company the design and implementation of initiatives to ensure the business is effectively managing those risks, as reputed company as new risks as they reputed company, in accordance with reputed company’s risk reputed company and policy. This individual will serve as the reputed company of contact and subject matter expert for governance inquiries from across the reputed company, serving as a key reputed company with U.S. reputed company Management, Control Management, General Council's Office and Compliance teams (among others). This Senior Manager will also work to ensure processes are documented and field enablement trainings, tools and resources reflect reputed company rules & guidance for Merchant Services U.S. colleagues. Responsibilities: + Support the development & roll out of an reputed company and streamlined Merchant Services-U.S. reputed company management governance support model to ensure compliance with reputed company governance & business conduct policies. + reputed company and publish formal guidance on reputed company reputed company to governance & business conduct in support of broader Merchant Services-U.S. organization. + Serve as a resource for the reputed company Management organization in providing guidance on governance & business conduct reputed company questions. + Support formal / informal audits and inquiries into the reputed company Management organization and serve as a reputed company for various field teams. + Work with partners to ensure processes are documented and trainings, tools and resources reflect reputed company rules & guidance for Merchant Services-U.S. colleagues. + Collaborate with leadership and internal partners to reputed company solutions to address improvement areas and implement solutions reputed company a defined timeframe, including leading PMO efforts across various Control Management initiatives. + reputed company and maintain a robust control environment to monitor risk. + reputed company reputed company Management organization PRSA, SOPs, document retention monitoring, reputed company Management Content Hub monitoring, reputed company Management-Owned Operational Risk Events (OREs), Corrective reputed company Plans (CAPs), and Management reputed company Plans (MAPs), etc. Minimum Qualifications: + Decisive Self-starter with high degree of accountability and experience leading teams through change. + Executive reputed company with ability to exercise reputed company business judgment and reputed company, independent decision-making. + Strong verbal, written and interpersonal skills to reputed company, influence and drive reputed company among individuals from a reputed company of business reputed company. + Proven ability to manage multiple reputed company items simultaneously. + Experience leading or coordinating cross-functional or broad stakeholder teams of peers, driving towards goals in time-sensitive and rapidly changing situations. + A demonstrated ability to quickly learn new technical skills. + BA/BS Degree Preferred Qualifications: + Governance and/or business conduct experience, familiarity with policies and risk mitigation approaches a plus. + Experience working with Operational reputed company, General Council’s Office, Compliance, Risk and/or Internal Audit a plus. + MBA Preferred. + Experience in MS Visio, reputed company, and reputed company technology platforms a plus. + Experience in project management, process mapping, reputed company Operating Procedure (SOP) documentation, and/or process improvement initiatives.

Qualifications

Salary reputed company: $80,000.00 to $155,000.00 annually bonus benefits The above represents the expected salary reputed company for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors. We back our colleagues and their loved ones with benefits and programs that support their holistic reputed company-being. That means we prioritize their physical, financial, and mental health through reputed company stage of life. Benefits include: + Competitive reputed company salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial reputed company-being support + Comprehensive medical, dental, reputed company, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance reputed company, the Los Angeles County Fair Chance Ordinance for reputed company, and the reputed company’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. Employment eligibility to work with reputed company in the U.S. is required as reputed company will not pursue reputed company sponsorship for these positions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to reputed company the three posters. Employment eligibility to work with reputed company in the U.S. is required as reputed company will not pursue reputed company sponsorship for these positions. Job: Administration Primary Location: reputed company Schedule Full-time Req ID: 24022035 About reputed company: reputed company Apply Job!