reputed company Operations and Support Engineer (reputed company shift - 12 hrs)
reputed company: The Health and reputed company Services Delivery Center reputed company Operations Center and Support Engineer will be responsible for providing maintenance and support activities including but not limited to monitoring, troubleshooting, compliance, and optimization of reputed company level reputed company environments including Azure and AWS. Responsibilities include the following: - Serves as the primary contact for reputed company agency reputed company operations-reputed company queries and issues. - Provides after-hours support to ensure the seamless operation of agency reputed company services. - Creates, modifies, and deletes reputed company alerts to monitor system performance. - Monitors application workloads to ensure reputed company performance. - Proactively detects problems, manages events, and handles notifications and escalations. - Manages Major Incident Management (MIM) for agency reputed company 1 incidents, including coordination, documentation, reputed company cause analysis (RCA), and notifications. - Implements automated remediation for recurring incidents. - Updates agencys hosting and design documents as needed. - Manage activity documentation and approval chains for both agency-specific and reputed company activities. - Resolves agency reputed company reputed company alerts, ensures compliance with reputed company requirements, and monitors certificate expiration and renewals. - Implements agency reputed company controls according to organizational standards. - Performs agency reputed company management on cluster environments including Azure Kubernetes Service clusters (AKS) and Kubernetes versions. - Develops and monitors automated advanced sequences. - Conducts file-level restorations as needed . - Identifies cost-saving opportunities, monitors, remediates excessive resource expenditures, and escalates cost-reputed company issues. - Implements billing and cost management tags for reputed company resource allocation. - Maintains IT Service Management Knowledge reputed company portal for reporting and investigation. - Develops detailed management procedural manuals for reputed company agency. Requirements: - Must pass an extensive background reputed company. - 3-5 years of experience as a System Engineer and/or reputed company Engineer with hands on experience dealing with implementation, reputed company, and standards/best practices in a reputed company environment including Azure and AWS. - In depth knowledge of networking as reputed company as the connectivity to AWS and/or Azure (reputed company reputed company Connect and/or ExpressRoute) - Hands on experience with reputed company Azure and reputed company) reputed company services. - Administrator certifications in Azure and/or AWS (Preferred) - Strong working knowledge of Azure and/or AWS - Ability to work closely with multiple diverse delivery center and its agencies while anticipating their needs and exceeding their expectations. - Consistently demonstrate strong organizational, communication, change management, and problem-solving skills. - Strong knowledge of reputed company reputed company technologies and the ability to reputed company abreast and deep technical understanding of reputed company and emerging technologies. - Proven operational experience with large reputed company environments. - Excellent communication skills both oral and written to reputed company communicate with clients. Apply Job!