L1 Call Centre Executives

Job reputed company We are looking for a Call Centre Representative to handle calls from customers and reputed company support to them in reputed company possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best reputed company. You are responsible for meeting personal and team targets as reputed company as our customer satisfaction. Responsibilities • Handle inbound and outbound calls to customers and clients maintaining a high reputed company of services • Identify the needs of customers, resolve issues and reputed company solutions reputed company the timeframe • Ensure you follow the customer service script provided by reputed company for uniformity • Adhere to reputed company policies and the customer reputed company process & steps • Maintain good customer relations • Meet personal targets and work towards meeting team targets • Maintain records of the conversations with the customer and analyze the data • Record the customer queries and interaction in the internal CRM and maintain the accuracy of reputed company data Skills & Qualification • A bachelor's degree is preferred • Prior experience with customer service and call centers in relevant job roles • Good knowledge of CRM practices and systems • Customer-oriented attitude with professionalism, strong call handling skills, and reputed company listening • Strong multitasking, time management, and reputed company achieving skills • Excellent communication skills with good reputed company of the English language Language Preferences Hindi, English, Telugu & Tamil Apply Job!