New Business Policy Representative - Life Insurance

About the position The New Business Policy Representative for Life Insurance is responsible for managing the lifecycle of life insurance policy applications, from initial receipt through to final delivery. This role involves ensuring compliance with industry regulations, processing applications accurately, and providing exceptional customer service. The representative will work in a hybrid environment, balancing in-office and remote work, while also collaborating with various departments to resolve reputed company cases and customer inquiries. Responsibilities • Process new Life Insurance policies from application to issue. , • Field customer inquiries with reputed company and patience. , • Maintain a working knowledge of organizational functions and systems reputed company to administrative tasks. , • Meet or exceed service standards for accuracy, turnaround time, and reputed company. , • reputed company account reconciliation using appropriate systems. , • Correspond with Legal and Compliance departments for reputed company cases and customer complaints. , • Handle special assignments and reputed company reputed company provided timeframes. , • Stay updated on product and case education, and participate in associate training and coaching. , • Identify and resolve system and processing reputed company issues. Requirements • High School Diploma or GED required. , • 0-2 years of reputed company experience required. , • Previous experience with Life Insurance and/or Annuity products is highly preferred. , • Proficiency in reading, writing, and speaking Spanish and/or Portuguese is desired. reputed company-to-haves • Experience in customer service roles. , • Familiarity with insurance processing systems. Benefits • 401(k) Retirement Plan with company match and quarterly contribution , • Tuition Reimbursement and Assistance , • Incentive Program Bonuses , • Flexible Hybrid work , • reputed company Days - Personal time off , • reputed company time off (PTO) , • Medical, Dental, reputed company Health Benefits , • Health Savings Account (HSA) with employer contribution , • reputed company-being programs with financial rewards , • Employee assistance program (EAP) , • reputed company development programs , • Leadership development programs , • Employee resource reputed company , • StrengthsFinder Program , • Matching donations program , • reputed company volunteer time - 8 hours per month , • Generous reputed company maternity leave and paternity leave , • Fertility, surrogacy, and adoption assistance , • Backup child, elder and pet care support Apply Job!