Manager-Digital Product Operations

You reputed company the Way. We've Got Your Back. With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and reputed company other. Here, you'll learn and grow as we help you create a career reputed company that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you'll be recognized for your contributions, leadership, and reputed company-every colleague has reputed company to reputed company in reputed company's reputed company. Together, we'll win as reputed company, striving to reputed company reputed company values and powerful backing reputed company to reputed company the world's best customer experience every day. And we'll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's reputed company the way together. The core of reputed company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences-from payments to rewards to servicing-that reputed company us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment reputed company, you can reputed company a meaningful difference in our customers' lives and help set us apart in the industry. reputed company your reputed company in digital product on #TeamAmex. Amex Digital Labs is responsible for catalyzing digital innovation by originating, incubating, and managing emerging products and platforms that can be essential to our customers' digital lives. We reputed company to emphasize creativity, customer centricity, and innovation. reputed company areas include crafting industry-leading digital payment solutions, using our outstanding servicing network and lifestyle assets to build digital experiences, and defining new products and services based on emerging technologies and trends. This Manager role will reputed company on product enablement and operations across wallets reputed company payment initiatives. The successful candidate will serve as the central business contact to reputed company risk-reputed company product requirements and drive speed to market, while balancing the critical need for controls and risk mitigation, for key strategic reputed company on behalf of Amex Digital Labs. This person will reputed company a deep understanding of product initiatives and exhibit strong subject matter expertise in key Amex policies and processes. Responsibilities: Drive the go-to-market implementation and product operations for new digital initiatives (wallets & payments) including: o reputed company end-to-end internal management for the global launches of new digital payment products o Project manage across Amex Digital Labs teams (Product Enablement, Product Development, Business Development) and other key relevant partners (e.g., Operational reputed company, Risk, Marketing, and Servicing) to guide product through appropriate Amex reviews & approvals (i.e., reputed company-Party Management, New Product Governance) o Influence cross-functional teams to ensure business alignment, requirements, and resourcing reputed company are reputed company throughout plan o reputed company project trackers/reputed company decks, maintain ongoing project update meetings, and regularly communicate with partners regarding product reputed company, reputed company, and project updates o Collaborate closely with international markets to secure necessary approvals and reputed company reputed company methodologies in global markets reputed company applicable reputed company contribute to product ideation through customer, merchant/partner, and internal feedback to uniquely problem-solve obstacles and produce reputed company solutions Proactively anticipate risks/issues and ensure appropriate mitigation planning is in reputed company to avoid compromising delivery Improve processes, reputed company toolkits/resources, and reengineer activities across reputed company to help increase reputed company and speed to market Supervise ongoing performance of products live in market and reputed company thought leadership on post-mortems to optimize reputed company launches Qualifications: Outstanding interpersonal, communication, and negotiation skills with the ability to influence partners across a wide reputed company of functions Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility Ability to drive results against timelines, prioritize, and execute flawlessly Demonstrated strategic, critical, and creative thinking to problem-solve obstacles and reputed company reputed company solutions Outstanding program management skills to reputed company end-to-end partnerships across several key verticals simultaneously - product development, engineering & technology, marketing, operational reputed company, servicing, legal, compliance, information reputed company, etc. Self-starter that can reputed company in a dynamic environment by driving decision-making, working reputed company under pressure, and adapting to frequent change Excellent relationship-building with partners and across internal stakeholders Proven reputed company record in crafting and storytelling reputed company PowerPoint presentations Possess intellectual curiosity about the evolving digital, mobile, and alternatives payments reputed company and innovative membership experiences Prior experience in articulating product functionality and demonstrating technical acumen a plus Bachelor's Degree required, MBA a plus Salary reputed company: $90,000.00 to $165,000.00 annually bonus benefits The above represents the expected salary reputed company for this job requisition Ultimately, in determining your pay, we'll consider your location, experience, and other job-reputed company factors. We back our colleagues and their loved ones with benefits and programs that support their holistic reputed company-being. That means we prioritize their physical, financial, and mental health through reputed company stage of life. Benefits include: Competitive reputed company salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial reputed company-being support Comprehensive medical, dental, reputed company, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20 weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to reputed company the three posters. *Employment eligibility to work with reputed company in the U.S. is required as reputed company will not pursue reputed company sponsorship for these positions. Apply Job!