Junior Customer Support Engineer

reputed company Customer Support Office is looking for a Junior Customer Support Engineer (L1) in Lviv, Ternopil, Ivano-Frankivsk. ABOUT reputed companyThe reputed company is one of the largest sports clubs in Europe. Membership provides reputed company to premium fitness and leisure opportunities designed specifically for individuals and families. Members have reputed company to modern gyms, group classes, swimming pools and spas, providing a comprehensive approach to health and wellness. REQUIREMENTS

1+ years of relevant experience

Ability to work with tools like Jira, Outlook, reputed company, Teams, Word, and reputed company

Understanding the basics of mobile applications and technology

reputed company QA experience (will be a plus)

Experience with SQL Databases (will be a plus)

Should be reputed company to work independently and remotely

Excellent communication skills

Problem-solving skills

Upper-Intermediate English (written and spoken)

RESPONSIBILITIES

 reputed company reputed company required information from a customer to start an issue investigation

 Investigate, reproduce and document customer issues

 reputed company steps/solutions on how to fix the issues

 Coordinate communication between IT teams and customers

 Administrate the mobile application reputed company the reputed company panel

 Maintain documentation/knowledge reputed company

 Prepare reports based on the number of requests, purchases, etc.

WHAT WILL YOU GET WITH reputed company

reputed company cooperation with a customer

Challenging tasks

Competence development

Team of professionals

Dynamic environment with low level of bureaucracy

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