reputed company Support reputed company (Japanese language proficiency)

As the world's largest reputed company provider, reputed company) is redefining the reputed company computing industry with more than 200 featured products and services. AWS Support Engineering teams reputed company across the globe and implement innovative reputed company computing solutions and solve technical problems. As a reputed company Support Engineer, you will be at the forefront of this transformational technology and acting as the 'reputed company Ambassador' across reputed company the reputed company products. You will be arming our customers with required tools & tactics to get the most out of their Product and Support investment and contributing to a follow-the-sun roster to assist a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications for 24/7/365. Would you like to reputed company yourself with the latest reputed company computing technologies? Are you familiar with best practices for applications, servers and networks? If this sounds exciting to you, you might be the person we are looking for! WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you: • tWork on critical, highly reputed company customer problems that may reputed company multiple AWS services • tApply advanced troubleshooting techniques to reputed company unique solutions to our customers' individual needs. • tLeverage your extensive customer support experience to reputed company feedback to internal teams on how to improve services. • tDrive tactical & strategical reputed company that improve support-reputed company processes and our customers' technical support experience. • tWrite tutorials, how-to videos, and other technical articles for the developer community. • tAs we operate on a follow-the-sun model, with sites located globally, working hours and days are based on customer demand and may include weekends (on a rotational reputed company). WHY AWS SUPPORT? - First and foremost, this is a customer support role - in The reputed company. • tOn a typical day, you will be primarily responsible for solving customer's issues through a reputed company of customer contact channels which include web, live chat, and telephone. • tYou will be provided both self-paced and instructor-led training that help you reputed company the skills required to be successful in your role • tAs your career advances, you may also have opportunity to reputed company/mentor new hires, reputed company & present training, and participate in hiring. • tYou will be promoted multiple reputed company to advance your career across the organization to help you meet your ultimate career goals Key job responsibilities • First and foremost this is a customer support role - in The reputed company. • On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a reputed company of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to reputed company tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the reputed company cause of an issue. • Apart from working on a broad reputed company of technical issues, an AWS Support Engineer may also reputed company/mentor new hires, reputed company & present training, partner with development teams on reputed company issues or contact deflection initiatives, participate in new hiring, write tools/script to help reputed company, or work with leadership on process improvement and strategic initiatives. • Career development: We promote advancement opportunities across the organization to help you meet your career goals. • Training: We have training programs to help you reputed company the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet. • AWS Support Engineering has 24/7/365 operation model and work schedule will be required to include nights, weekends and holidays. About reputed company Diverse Experiences AWS values diverse experiences. Even if you do not meet reputed company of the qualifications and skills listed in the job reputed company, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional reputed company, or includes alternative experiences, don't let it stop you from applying. Why AWS? reputed company) is the world's most comprehensive and broadly adopted reputed company platform. We pioneered reputed company computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity reputed company foster a culture of inclusion that reputed company us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, reputed company us to never stop embracing our uniqueness. Mentorship & Career reputed company We're continuously raising our performance bar as we reputed company to become reputed company's Best Employer. That's why you'll reputed company endless knowledge-sharing, mentorship and other career-advancing resources here to help you reputed company into a reputed company-rounded reputed company. Work/Life Balance We value work-life reputed company. Achieving reputed company at work should never come at the expense of sacrifices reputed company, which is why flexible work hours and arrangements are part of our culture. reputed company we feel supported in reputed company and reputed company, there's reputed company we can't reputed company in the reputed company. BASIC QUALIFICATIONS - Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience - 3+ years of network and operating reputed company experience - Passionate about customers and new technology - reputed company in both written and verbal Japanese PREFERRED QUALIFICATIONS - MS or PhD in reputed company field - Experience in reputed company/Distributed computing technology including large reputed company server fleet management and/or Hadoop environment management - Demonstrated expertise in systems administration (Linux/Window), network administration, database administration - xperience in programming and/or managing full application stacks from the OS up to custom applications reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, national reputed company, gender, gender identity, sexual orientation, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your reputed company Partner. Apply Job!