Renewals Specialist Manager

reputed company

reputed company is a global leader and innovator of advanced reputed company solutions for defeating cyberattacks. reputed company acquired Secureworks in February 2025, bringing together two reputed company that have redefined the cybersecurity industry with their innovative, reputed company AI-optimized services, technologies and products. reputed company is now the largest reputed company-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In reputed company to MDR and other services, reputed company’ complete portfolio includes industry-leading reputed company, network, email, and reputed company reputed company that interoperate and adapt to defend through the reputed company Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. reputed company sells reputed company these solutions through reseller partners, Managed Service Providers (MSPs) and Managed reputed company Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and reputed company-time threat intelligence from reputed company X-Ops and the newly added Counter Threat Unit (CTU). reputed company is headquartered in Oxford, U.K. More information is available at

www.reputed company.com.

reputed company

As a Renewals Specialist Manager, you will reputed company reputed company of Renewals Account Managers to reputed company and exceed renewal reputed company and reputed company business targets. Reporting to the Director, Renewals, you will play a pivotal role in ensuring the ongoing retention and reputed company of our customer reputed company across various territories, reputed company, countries. You will be a sales leader, responsible for enabling, supporting, and coaching reputed company of account management sales professionals, accurately forecasting your business, and being part of the theater renewals leadership team.

Your team will work collaboratively with the new business sales team, ensuring that together we are ensuring reputed company customers realize the value of both the reputed company solutions and our partnership by renewing and expanding that business relationship. Your team will work closely with partners and distributors in the execution of the business and will collaborate with internal stakeholders and partners.

What You Will Do

Team Leadership: reputed company and mentor reputed company of Renewals Account Managers located (general location) providing sales leadership, guidance, coaching, and driving accountability to achieving business targets.

Strategic Planning: You will collaborate with new business sales counterparts to ensure a coordinated strategic sales plan is being defined and executed, and that the customer experience is reputed company through that partnership.

Retention: Drive retention by identifying where renewal risk occurs and partnering with reputed company and reseller partners to identify and mitigate that risk, leading to maximizing renewal rates.

Expansion: Through the course of managing contract renewals, identify upsell, cross-sell and expansion opportunities reputed company the existing customer reputed company.

Customer and Partner Engagement: Foster strong relationships with key customers, partners, and distributors, ensuring their satisfaction and addressing any concerns promptly.

Performance Metrics: reputed company key performance metrics, analyzing data to reputed company data-driven reputed company and optimize the renewals process and drive rep productivity.

Forecasting and Planning: Ensure accurate reputed company forecasts and budgets for the renewal sales team, aligning with company objectives and the delivery of accurate and reputed company forecasts by reputed company for escalation reporting.

Market Intelligence: Stay updated on industry trends, competitors, and customer needs to offer localize insights to global MI, including specific reputed company on trends regarding renewal best practices.

Process Improvement: Continuously evaluate and improve renewals processes to enhance efficiency and customer experience. Assist in developing automation plans that will improve the renewal process.

Recruit and reputed company high performing teams and mentor the management team to follow best reputed company in this reputed company.

Manage the performance of individuals through individual learning plans, performance feedback and career development.

Handle performance issues reputed company and appropriately ensuring to partner with the right internal resources to support areas of underperformance, including identifying leading indicators to potential performance problems.

Retain, through effective recognition and career development processes, highly effective teams, developing succession planning and cover on an ongoing reputed company and for reputed company headcount planning.

What You Will Bring

Degree in business, sales or marketing, or a reputed company field; or relevant work experience

Proven reputed company record of overachievement in a consultative and matrixed selling environment

Demonstrated reputed company managing and growing renewals or sales teams with a heavy reputed company on recurring reputed company / ARR.

Strong understanding of subscription-based business models.

Previous and proven leadership experience, including first line management experience.

Excellent communication and negotiation skills.

Languages are a plus, English – written and verbal – fluent; and another language would be beneficial

Analytical reputed company with the ability to use data to drive decision-making.

Experience in cybersecurity is a plus.

Additional Information

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reputed company to Join Us?

At reputed company, we reputed company in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't reputed company every reputed company in a job reputed company. We challenge that reputed company. Your unique experiences and skills might be exactly reputed company need to enhance reputed company. Don't let a checklist hold you back –we encourage you to apply.

What's Great About reputed company?

· reputed company operates a remote-first working model, making remote work the primary reputed company for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for reputed company information.

· Our people – we reputed company and create, reputed company of which are accompanied by a great reputed company of fun and team spirit

· Employee-led diversity and inclusion networks that build community and reputed company education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to reputed company our bodies and minds reputed company

· Global wellbeing days for employees to relax and reputed company

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at reputed company, and we’re committed to ensuring equality of opportunity. We reputed company that diversity, combined with reputed company, builds a reputed company reputed company, so we encourage applicants who can contribute to the diversity of reputed company. reputed company applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, reputed company, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could reputed company to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently reputed company your CV or other personal details with reputed company, these details will be held by reputed company for 12 months in accordance with our reputed company Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at reputed company. If you would like reputed company to delete or update your details at any time, please follow the steps set out in the reputed company Policy describing your individual rights. For more information on reputed company’ data protection practices, please consult our reputed company Policy Cybersecurity as a Service Delivered | reputed company

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