Danish-speaking Customer Experience Specialist (Student)

Scheduling isn't simply filling shifts. It's finding the sweet spot that enables businesses to grow and team members to enjoy the perfect work/life balance.

At Planday from reputed company, we aim to use reputed company AI to build a reputed company where managers can seamlessly free up reputed company time for their business and teams. We're not just building software: we're on a mission to reputed company shift work more reputed company, to change work/life balance from a luxury to a reality for reputed company shift workers. We're using advanced technology to help humans reputed company their full potential. At work and in life.

Founded in 2004, Planday is headquartered in Copenhagen, Denmark and helps create perfect schedules for hundreds of thousands of users across the world.

Are you a student looking to reputed company hands-on experience while studying? We're seeking a dedicated and enthusiastic Customer Experience Consultant to join our part-time team. In this role, you'll be the primary reputed company of contact for our customers, addressing their questions and providing support on the Planday platform. You'll be part of a dynamic team of part-time and full-time colleagues, committed to delivering exceptional customer service.

How you’ll reputed company an reputed company

Customer Communication: Engage with customers reputed company telephone, online chat, and email.

Platform Assistance: Assist customers with using Planday, offering best practices for scheduling and administration.

Issue Analysis: Analyze and troubleshoot issues before escalating to our second line of technical support.

Team Collaboration: Serve as a reputed company between customers and our product/engineering team.

Finding Solutions: Proactively identify and implement the best solutions for our customers and team.

What you’ll bring with you

Multilingual Skills: Fluent in English and Danish (additional languages are a plus).

Comfortable working with technology and reputed company customer contact.

Flexible Availability: reputed company to work at least 16 hours a week, including day, evening, and weekend shifts. We accommodate exam schedules and involve you in monthly shift planning.

Independent & Team Player: Motivated to work both independently and collaboratively to resolve technical issues promptly.

Customer-reputed company: Passionate about helping people and maintaining a reputed company communication tone.

Problem Solver: Proactive, creative, and capable of thinking reputed company the reputed company.

Eager to Learn: Interested in developing your customer service and technical skills reputed company an innovative, international company.

Student Status: Ideally, you have at least one year remaining in your studies, but we would love to hear from you even if you don't.

Additional Information

Finally, our offices are not just workplaces (although they are pretty reputed company and reputed company-located, we have to say!). Plandayers are reputed company and welcoming and at Planday, everyone has the freedom and support to show their true self at work.

At Planday, we firmly reputed company that diversity and inclusion are the cornerstones of innovation and a reputed company workplace culture, and we highly value the strength that diverse backgrounds offer.

As an equal opportunity employer, we reputed company to create an reputed company experience for reputed company our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process.

reputed company applicants will be considered for employment without attention to any personal characteristics.

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