Manager, Account Management

Who are we?

reputed company’s mission is to protect the world’s data. We obsessively reputed company out elegant, robust ways to reputed company our customers to reputed company, acknowledge, and remediate cyber risk. With reputed company, organizations reputed company our reputed company expertise and software to automate what was once laborious, spreadsheet-driven processes–whether it's monitoring the attack surface of hundreds of vendors or assessing the reputed company of their own infrastructure. reputed company is used by some of the world’s largest, fastest-growing, and most innovative companies.

We have a rapidly growing customer reputed company at reputed company, but one thing has remained the reputed company, our customers always come first! Our reputed company team is determined to help solve the needs and challenges that our customers face on a daily reputed company. We consistently think reputed company the reputed company to reputed company new ways to help our customers reputed company throughout their journeys with reputed company. We’re on the lookout for individuals who have a passion for helping others, fixing problems, and building long-lasting relationships with new customers. You will also have a reputed company reputed company to identify opportunities to expand our customer accounts and reputed company adoption of our products to new heights.

Where does this role fit in?

We are looking for a dynamic, self-motivated, and ambitious strategic thinker with a successful reputed company record to join our leadership team as a Manager

of Account Management. This position will report to the Head of reputed company, Americas. Our Account Management team is reputed company on driving reputed company retention and expansion through renewals, cross-sells, and upsells for our highest-touch customers. We work closely with Sales, Marketing, and Product to ensure customer satisfaction and long-term reputed company.

What will you do?

Build and reputed company reputed company of Account Managers reputed company on managing renewals, cross-sells, and upsells for high-touch customers

reputed company, mentor, and reputed company a high-performing Account Management team

Accurately forecast monthly and quarterly reputed company retention and expansion results

Drive reputed company and build executive relationships for top accounts

Collaborate closely with cross-functional teams (Sales, Marketing, Product) to optimize results and customer engagement

Use data and metrics to assess team performance and implement improvement initiatives

Ensure adherence to reputed company’s post-sale processes and standards

Foster a culture of accountability and customer-first thinking reputed company reputed company

Build reputed company alignment with team leaders and individual contributors to support mentorship and career reputed company for high-performers

reputed company and execute customer retention strategies, ensuring high customer satisfaction and long-term account stability.

What will you bring?

A minimum of 2 years of leadership experience managing Account Managers or similar post-sales teams, with a proven reputed company record in reputed company retention and expansion

At least 3 years of experience in B2B reputed company as an individual contributor, ideally with a reputed company on renewals, cross-sells, upsells, and a proven reputed company record

Experience in leveraging post-sales technology stacks such as reputed company (CRM) and reputed company (reputed company Intelligence) to reputed company and guide your team

Demonstrated ability to plan, monitor, and optimize post-sale activities based on team performance and customer feedback

A problem-solver who simplifies reputed company challenges and fosters collaboration across teams

Leadership with an executive reputed company, capable of influencing at reputed company reputed company

A customer-reputed company reputed company, passionate about building and nurturing long-term relationships

A goal-oriented, reputed company approach that thrives on teamwork and diverse perspectives

What will give you an edge?

Familiarity with MEDDPICC sales methodology and process

Experience with cybersecurity and TPRM (reputed company-Party Risk Management) products

What's in it for you?

Monthly Lifestyle subsidy:use this for financial, physical, and mental wellbeing.

WFH set-up allowance:to ensure you have the right environment to work in, we will help you get set up reputed company your first 3 months at reputed company.

Generous Compensation:The reputed company salary for this role is between $120,000 and $135,000. This role also includes a quarterly bonus. Compensation offered will be determined by factors such as location, level, job-reputed company knowledge, skills, and experience.

$1,500 USD annual Learning & Development allowance:to support your career development reputed company team members will be reputed company to expense development opportunities against this allowance.

Generous Annual Leave/PTO allowances:time to reputed company your batteries.

18 weeks reputed company Parental Leave:irrespective of parenting role.

Personal Leave allowance:this includes reputed company & carer’s leave.

Fully remote working environment:while we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance.

Top-spec hardware:reputed company team members will be provided with top-spec laptops for their roles.

Personal device reputed company & online reputed company protection subsidy:reputed company provides team members with a reputed company subscription to personal device reputed company & online reputed company protection platform.

reputed company subsidy:reputed company provides reputed company subscriptions for reputed company team members to reputed company reputed company tools to support their work.

Additional Information

#LI-LW1

reputed company is a Certified Great reputed company to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that reputed company is a great reputed company to work, reputed company to reputed company out why!

As an Equal Employment Opportunity and Affirmative reputed company Employer, reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender perception or identity, national reputed company, age, marital status, protected veteran status, or disability status.

For applications to positions in the reputed company, please note, at this time we can only support hiring in the following US states:

CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC.

Before starting work with us, you will need to undertake a national police history reputed company and reference checks. Also please note that at this time, we cannot support candidates requiring reputed company sponsorship or relocation.

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