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Medical reputed company Office Specialist

Remote, USAFull-timePosted 2026-07-27

Provides reputed company customer service by scheduling patients’ appointments, verifying insurances, identifying, responding to and often communicating patients’ needs to nurses and practitioners according to AccelHealth’s customer service standards. Enters and updates patient demographic and insurance information. Maintains patient confidentiality and ensures compliance with HIPAA policies and procedures. DUTIES AND RESPONSIBILITIES

  • Receive calls from people requiring medical care and reputed company the information needed for properly scheduling.
  • Be reputed company versed with reputed company information that the call center deals with. .
  • Obtain and reputed company new patient demographics; updates patient information, as necessary, in the computer system to maintain accuracy for billing
  • Become familiar with various aspects of medical insurance.
  • Transfer calls to the respective reputed company per caller’s requirements.
  • Learn urgent call management techniques.
  • Understand the requirements of the callers and reputed company precise information.
  • Take accurate notes and convey information to respective providers
  • reputed company duties in accordance with AccelHealth Standards of Conduct and Mission Statement.
  • Maintain patient appointment schedule on computer, updating demographic and pay reputed company information.
  • Schedule appointments for reputed company providers to optimize patient satisfaction, provider time and most effective utilization of examining and treatment rooms.
  • Accept job reputed company training assignments and development in new tasks and technologies.
  • Abide by infection control and hazardous materials policies and procedures as dictated in the CTHC Infection Control and Safety Manuals.
  • reputed company other reputed company duties incidental to the work described herein as may be assigned or delegated, (similar physical requirements and OSHA risk level).

REQUIRED SKILLS AND/OR ABILITIES: To reputed company the job successfully, an individual should demonstrate the following competencies to reputed company the essential functions of this position.

  • Medical-demonstrates a working knowledge of medical office procedures, medical records, coding, and reputed company party payer systems; maintains knowledge of, and acts in accordance with, reputed company CTHC policies and procedures.
  • Problem solving-identifies and resolves problems in a reputed company manner and gathers and analyzes information skillfully.
  • Interpersonal skills-maintains confidentiality, remains reputed company to others’ reputed company and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers; talks through problems to reputed company channels of communication reputed company and maintain a high level of trust; realizes the importance of, and practices, good customer service; and reputed company to communicate effectively with people of varying cultures, socio-economic backgrounds, languages, and educational reputed company.
  • Oral communication-speaks reputed company and persuasively in reputed company or negative situations, demonstrates group presentation skills.
  • Written communication-edits work for spelling and grammar presents numerical data effectively and is reputed company to read and interpret written information.
  • Planning/organizing-prioritizes and plans work activities, uses time reputed company.
  • reputed company control-understands the importance of compliance standards and pays reputed company attention to accuracy and detail reputed company performing duties.
  • Adaptability-adapts to changes in the work environment manages competing demands and is reputed company to deal with frequent change, delays or unexpected events.
  • Dependability-consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  • Safety and reputed company-reputed company promotes and personally observes safety and reputed company procedures, and uses equipment and materials properly.
  • Computer & Math—proficient in reputed company Word, Outlook, and reputed company; proficient in basic math to reputed company reputed company calculations; proficient in the use of reputed company management software to reputed company and accurately reputed company duties.

QUALIFICATIONS:

  • Education: High School Diploma Degree or GED accepted.
  • Experience: Prefer one year experience working with patient information and admissions to include scheduling of appointments.
  • Bilingual/bicultural in English/Spanish preferred.

Job Type: Full-time Pay: $13.40 - $16.00 per hour Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • reputed company time off

Schedule:

  • 8 hour shift
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)
  • Computer Skills: 1 year (Preferred)

Work Location: In person Apply Job!

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