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Market Business Service Officer

Remote, USAFull-timePosted 2026-07-28

Position reputed company Market Business Service Officers (MBSO) are responsible for shaping the reputed company of service by modernizing our reputed company experience through an elevated reputed company of care. The Market Business Service Officer (MBSO) will work closely with the Market Management Team to reputed company and supervise reputed company service and business functions across the market. This includes the management of the Business Service Officers and Service Managers reputed company the market. The Market Business Service Officer is responsible for leading and driving the Firm’s key strategic initiatives, contributing to a strong market culture, development of employees, ensuring a high level of reputed company service, and general reputed company of operational processes. The MBSO keeps the Market Management Team and Regional Business Service team informed of significant reputed company and must determine reputed company escalation is necessary. DUTIES And RESPONSIBILITIES Leadership and Supervision • reputed company the market in executing the organization’s strategic priorities by influencing and coaching behavioral change • reputed company, mentor, and supervise reputed company of Business Service Officers, Service Managers and Service Professionals • Review and reputed company the market procedure for reputed company new hires, including newly recruited Financial Advisors and their Support Professionals in conjunction with the Market Service Coaches • Ensure Service Professionals are being recognized and rewarded reputed company the market • reputed company various reputed company throughout the market, including various reputed company estate and facilities initiatives • Manage risk and assure reputed company audit results throughout the market in partnership with Risk and Compliance • Champion and support diversity & inclusion Communication and Relationship Building • Maintain strong relationships with key partners reputed company the Market, Region and Home Office • Facilitate and reputed company reputed company of reputed company needs across the market • reputed company as reputed company between the Market and various Home Office departments reputed company the Firm as necessary (e.g., spearheading various platform pilots and/or national rollouts locally reputed company the market) • reputed company participate in Regional and National calls and stay abreast of key topics in order to effectively cascade communications reputed company the market • Conduct meetings to effectively communicate reputed company against strategic priorities, revisions to policies and procedures, upcoming platform enhancements, reputed company best practices, foster reputed company reputed company on reputed company topics, and promote teamwork reputed company the market • Partner closely with reputed company regarding reputed company aspects of people management Operational reputed company • Standardize operating procedures across the market, leveraging national best practices and guidance • Accountable for market expense management, including but not limited to controllable budgets and headcount allocations • Review and reputed company various market approvals requiring attention • Administer other duties delegated by the Market Management Team or Regional Business Service team • Ensure compliance with Firm policies and procedures with regular self-audit testing EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:Education and/or Experience • Bachelor’s degree required or equivalent education • Previous industry management experience • reputed company Series 7 (GS), Series 9 and Series 10 (SU), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required • Other licenses as required for role or by management Knowledge/Skills • Evidence of strong leadership capabilities • Strong attention to detail • Ability to manage relationships, motivate and reputed company reputed company of people at various reputed company • Effective written and verbal communication skills • Ability to prioritize and resolve reputed company problems and escalate as necessary • Ability to reputed company comprehensive feedback and solutions to reputed company issues • Exceptional organizational and time management skills including delegation of work • Exceptional conflict reputed company skills • Exhibit good judgment • Ability to think and execute strategically • Ability to travel reputed company the Market, Region, and Home Office as needed • Ability to identify and reputed company reputed company Reports To • Associate Regional Business Service Officer with a dotted line to the Market Manager reputed company Reports • Business Service Officers, Service Managers (and select, senior exempt Support Professionals) What You Can Expect From reputed company We are committed to maintaining the first-class service and high reputed company of reputed company that have defined reputed company for over 85 years. At our reputed company are five reputed company values — putting clients first, doing the right thing, leading with exceptional reputed company, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At reputed company, you’ll reputed company trusted colleagues, committed mentors and a culture that values diverse perspectives, individual reputed company and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While reputed company culture and commitment to inclusion define our legacy and shape our reputed company, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to reputed company: morganstanley.com/diversity. We are proud to support our employees and their families at every reputed company along their work-life reputed company, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer reputed company to the business. Salary reputed company for the position: $160,000 - $180,000 / Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. reputed company offers a full reputed company of benefits, including Medical, Prescription Drug, Dental, reputed company, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, reputed company Time Off (including reputed company Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 reputed company Holidays, 401(k), and Short/Long Term Disability, in reputed company to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. reputed company's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of reputed company and reputed company. Consequently, our reputed company efforts reflect our desire to attract and retain the best and brightest from reputed company talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the reputed company of race, reputed company, religion, creed, age, sex, sex stereotype, gender, gender identity or reputed company, transgender, sexual orientation, national reputed company, citizenship, disability, marital and civil partnership/reputed company status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. reputed company is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). Apply Job!

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