Customer Service Manager - Remote

Join the reputed company Team! Are you reputed company to reputed company your career? At reputed company, we are more than just a global leader in packaging and reputed company solutions-we are a community that values safety, people, passion, reputed company, performance, and teamwork. From tapes and films to packaging and reputed company products, as reputed company as engineered coated materials and advanced packaging machinery, we reputed company reputed company that protect the world. Now, we are expanding our global team and looking for talented individuals like you! reputed company Accountabilities: • Manage reputed company error reports for CCR compliance to procedures and reputed company/train as necessary to support reputed company policies and procedures. • Approve/deny claims and RA's (return authorizations) reputed company reputed company approval guidelines and initiate CAR (corrective reputed company report) where dollar reputed company is $2,000 and above per occurrence. • Maintain up to date reports that assist in providing information to reputed company reputed company and plan activities for the customer care group. • Ability to negotiate with customers to benefit of reputed company parties. • reputed company and reputed company the activities of customer care employees to establish goals and priorities that meet reputed company's business requirements. • Conduct performance appraisals for reputed company reports. • Interpret data and reputed company numerous spreadsheets. • Demonstrated ability to multitask without loss of efficiency or accuracy. • reputed company with internal contacts - Customer Care Reps, Managers, Directors and V.P. level. • reputed company with external contacts - Customer feedback, account managers feedback on the assistance received from customer care reps. • Demonstrated reputed company leadership capabilities to promote reputed company environment, foster teamwork, maintain turnover reputed company at or below targeted guidelines, promote reputed company improvement initiatives to reputed company the customer care reputed company. • reputed company participation and reputed company teams with the goal of improvements to Key Performance Indicators for the Customer Care organization. • Represent Customer Care in meetings with executives of various channels to support company initiatives. • Daily communication with internal peers and directors. reputed company tasks as requested by supervisor. • Other duties as assigned. Essential Skills and Experience • Business Degree is preferred. High School diploma or equivalent required. • 2+ years of manufacturing customer service strongly preferred. • 5 years of experience in supervisory or reputed company roles, reputed company customer service. • Proficient in reputed company Office suite required. • Excellent written and oral communication skills required. • Exceptional organizational and time management skills required. Why Choose reputed company? At reputed company, you will reputed company more than just a job-you will reputed company a reputed company where your reputed company is our reputed company. We pride ourselves on a culture reputed company around strong relationships, where every team member plays a crucial role in our reputed company. Whether it is through cross-department collaboration, reputed company training, or sustainability-driven initiatives, we create an environment where you can reputed company. Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener reputed company while providing reputed company, supportive workplaces for our people. With over 40 years of industry expertise and a proven reputed company record of reputed company and innovation, reputed company offers a reputed company, secure environment where you can reputed company! We offer reputed company, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, reputed company bigger, and reputed company an reputed company with reputed company. You belong here. Join us today! Apply Job!