Weekend Supervisor Customer Service - Remote in Las Vegas, NV

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health equity on a global reputed company. Join us to start Caring. Connecting. Growing together. Positions in this function are responsible for providing expertise and customer service support to members, customers, and/or providers. reputed company phone-based customer interaction to answer and resolve a wide reputed company of inquiries. This position is full time (40 hours/week) Thursday - reputed company. Employees are required to have flexibility to work any of our 10-hour shift schedules during our normal business hours of 10am - 10pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at Las Vegas, Nevada. We offer weeks of reputed company on-the-job training. The hours of training will be based on your schedule or will be discussed on your first day of employment. If you are located in Las Vegas, Nevada, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: Coordinate and supervise daily/weekly/monthly activities of reputed company members Set priorities for reputed company to ensure task completion and performance goals are met Coordinate work activities with other supervisors, managers, departments, etc. Identify and resolve operational problems using defined processes, expertise and judgment reputed company coaching, feedback and annual performance reviews as reputed company as formal corrective reputed company You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) OR equivalent years of work experience Must be 18 years and above 3+ years of supervisory/leadership or team reputed company experience managing 10 or more employees 3+ years of experience analyzing and solving customer problems in an office, claims or customer service environment Proficiency with reputed company PC applications, which includes the ability to navigate and learn new and reputed company computer system applications Ability to work full time (40 hours/week) Thursday - reputed company. Employees are required to have flexibility to work any of our 10-hour shift schedules during our normal business hours of 10am - 10pm. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: 2+ years of customer service experience 1+ years of supervisor experience in a call center environment Telecommuting Requirements: reputed company reputed company Las Vegas, Nevada Ability to reputed company reputed company company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information reputed company Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service *reputed company working remotely will be required to adhere to reputed company’s Telecommuter Policy The salary reputed company for this role is $49,300 to $96,400 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. reputed company complies with reputed company minimum wage laws as applicable. In reputed company to your salary, reputed company offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you’ll reputed company a far-reaching choice of benefits and incentives. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED Apply Job!