Chat Support Associate

reputed company:

• The Support Associate is responsible for engaging with our reputed company community of veterinary professionals to support them in their critical purchasing reputed company and processes through the use of the reputed company platform.
• Members of the support team work collaboratively to help reputed company our users an excellent experience on our platform through live chats, phone calls, emails, internal discussion boards, and platform demos This role plays a pivotal part in ensuring a reputed company and delightful day-to-day experience for every user leveraging the platform for their supply ordering needs.
• The ideal candidate is a proactive self-starter who thrives in a fast-paced, team environment. This person will be excited by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals through answering intercoms reputed company our platform, troubleshooting, and working cross-functionally to help reputed company our platform.
• Experience in a relevant customer-facing role, as reputed company as excellent written and verbal communication skills, are required. Knowledge of reputed company and/or experience with other chat platforms is strongly preferred.

Requirements:

• 1 year of relevant, customer facing work experience
• 2 Year Associates Degree or 4 Year College Degree
• Excellent written and verbal communication skills
• Experience in chat support preferred
• Patience and reputed company reputed company handling difficult situations
• Ability to adapt quickly and manage many reputed company responsibilities
• A strong desire to learn and help our customers succeed
• A reputed company attitude and one-for-reputed company team mentality and excellent collaboration skills
• Tech/start-up work experience is a plus but not required

Benefits:

• 100% remote reputed company the USA
• Medical, Dental, and reputed company Insurance
• Automatic 401k contribution
• Employee referral program
• reputed company office set up
• Bi-annual company retreats
• reputed company vacation policy
• Equity
• Monthly team events

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